Holiday Inn Express Hotel & Suites Winchester by IHG

Good overnight stay.

We chose this hotel specifically because it was not pet friendly. I am allergic to pets and some of the cleaners they use afterwards. In the past when we have stayed at hotels with pets, my husband always winds up with flea bites. This time we had a clean room, quiet, and no problems associated with pets. The breakfast was also excellent.

Good stay -no complaints except the breakfast was missing real half and half for the coffee -the “delight” fake creamer by Danone made the coffee in drinkable and has added sugar and palm oil. The only oatmeal available was instant. No regular milk only skim or fat-free. It is so hard to eat well when traveling -I count on the hotels I stay at to provide somewhat healthy choices so was disappointed in this HIE. Fewer ultra processed foods would be welcome.

Overall very positive - quiet and clean with a friendly staff. Negatives: - holiday inn express (corporate) should give up on the plastic fake cheese omelettes at breakfast - they are bad. The rest of the breakfast is pretty good, though. - although advertised as smoke free our floor reeked of cigarette smoke and Febreze. Even the room cleaning crew was complaining about the smell. I realize it is not the hotel’s fault if someone smokes in their room.

Just here for a quick night. Everything was fine. Breakfast was decent except for coffee. However there is a Sheetz next door with more coffee options. I’m

After driving for 12 hours with w children under age 3, the staff was over the top nice. The room was clean and we might look into where they bought those beds because my back didnt hurt in the morning. I highly recommend.

The hotel was clean, the staff were friendly and our room had everything we needed in terms of space. I booked the room based on a review that said the beds were comfortable. That was not the case. Both my husband and I were uncomfortable for a good part of the night and woke up sore. Our kids thought they were fine and they loved the pool and hot tub.

Definitely not a favorite experience. Our refrigerator didn’t work and the staff didn’t even do anything about it. They allowed us to put our stuff their kitchen fridge but threw it out before we got down to get it the next morning. It was only 8am when we went downstairs. They told us they didn’t know and they had to throw it out. A blonde who appeared to be on some kind of upper was scrambling all over the place and said she would check out the fridge. She said it worked. We put our stuff in there and left for the day. When we got back to the room, the fridge was not up to temp again and we had to throw out the things we had put in there. No one had bothered to resolve this in any way. They just throw their hands up in the air and say they don’t know what to do. The air conditioner is ridiculously loud and makes this very high pitched sound so you can’t fall asleep without earbuds or something in your ears. A bed was placed directly in front of the AC so the room didn’t ever get to a comfortable temp. It’s very hot this summer and having to be uncomfortable where you are paying to lay your head down is exactly what we were looking forward to doing. I’m highly disappointed. We will never ever go back to this hotel. I mistakenly booked a room there instead of the other Holiday Inn in Winchester, Va. I’m so disgusted with the way we were dismissed. Absolutely unacceptable and unprofessional.

From the start, I had to wait for assistance The bathroom definitely needs updated. Paint peeling off the ceilings, tile was nothing to be desired, toilet seat was scratched up and plastic was peeling on it. The sheets had black spots on them. I had to make sure they werent bugs.The walls in the rooms are paper thin. We heard the neighbors conversation the entire night until 3am. Horrible!! The one nice thing qas the bathroom had a nice nightlight so you didnt have to turn big light on if you had to go to bathroom in the middle of the night. Breakfasts looked ok, we decided to get Sheets breakfasts since it was right infront of hotel. I will probably look for something else the next trip.

Nice hotel. Friendly staff. Close to highway easy to get to.