Grand Cayman Marriott Resort

Where do we start??! The service at this resort is top notch - and I’m fussy- lol! The staff is experienced and made us feel special all week long. Next the food! Every time we left the resort to eat elsewhere we’d decide that Anchor & Den or Veranda was better. We ended up eating in house more than any other trip we’ve taken. Take advantage of happy hour! We also participated in the cooking and mixology classes - so fun and we learned a ton! Do not hesitate to stay at this beautiful, accommodating resort. Grand Cayman AND the Marriot both exceeded our expectations!

We had a great stay, our housekeeper Elvis always greeted us with a smile and provided exceptional customer service. Very memorable.

We stayed at the Marriott Grand Cayman from 2/27-3/6. We came to celebrated my 50th birthday. The hotel was clean and the staff were friendly and courteous. The views from our room were to die for. We had Kathleen as our housekeeper and we couldn’t have asked for a better one. She was attentive and helpful we any need we had. We will be coming back.

This hotel is not a 4 1/2 star I would give it just a four breakfast for three buffet $151 drinks way overpriced

The pool staff is nothing short of excellent. Jerome, AZ(lash) Trey, Vicent, O’Brien and Maurine (OurQUEEN) They have become like my brothers and sisters. The service and friendship over many years coming here twice a year is like no other place on earth. And I mean that. I’m a lifetime to titanium Marriott member. I’ve seen plenty of properties. I just hope Marriott appreciates their special people and retains them. They know exactly what you want but more important is the sincerity and kindness they provide. You won’t find this anywhere but here, with this specific team! Only bad thing to report is pins colda now made on blender. Tastes like another place. Before they were homemade and it separated the bar from others. Now it’s just a very average drink. I stopped ordering. Also jet ski noise is ridiculous. It’s like a chainsaw out front in busy days. But that’s not fault of pool staff. I suggest Marriott should move red sail down the beach! It makes too much waves for snorkeling and swimming. But I truly love it here!

We had a wonderful stay here. The room was great, with excellent service and friendly staff members. We especially appreciated the kindness and accommodation we received from housekeeping staff member Delsi. Free parking on-site was convenient, as was the Red Sail Sports office and free rental of snorkeling equipment. Definitely recommend trying the pina colada at the pool bar as well!

Everyone on the staff was friendly, helpful, and professional. Delci, the 5th floor service staff person was AMAZING. Incredibly helpful, cheerful, and accommodating for any special requests. She deserves special recognition Note that, since the hurricanes, the hotel can have limited or no beach frontage. Which has impacted Marriott’s investment in the physical facility and grounds. That said, it was competitively priced and the food and service was terrific.

The afternoon tea experience was absolutely fabulous from start to finish. Everything was beautifully presented and thoughtfully prepared. The atmosphere felt calm and inviting, and the staff were genuinely friendly, attentive, and welcoming. They made us feel comfortable and well taken care of throughout. Nancy and Belle our gems!!! It was such a lovely way to spend the afternoon, highly recommended!

Avoid!!! No beach. We literally booked a beach vacation to the Grand Cayman Islands and were told that it sat on a nice beach. Unfortunately when we arrived today, there was no beach! It is extremely noisy and the beach front room has a 3 ft balcony. The outdoor furniture at the restaurant is shabby and looks to be falling apart, while the food itself is mediocre. I do not recommend this hotel.

Here less than 24 hours, but so far the hotel is lovely. Sharing all the little info I was looking for to help anyone currently planning. The staff has been friendly and kind. Special thanks to Trey for locating my daughter’s lost sneakers! Dorene, our breakfast server was attentive and kind. We are Marriott Platinum and, on asking, we were upgraded from a courtyard view (2 queen balcony) to a partial ocean view . You can’t see a lot of ocean, but it’s nice to be on the 5th floor with a little ocean and the gesture was appreciated. The room was ready shortly before 4:00 and the front desk called to inform us it was ready. At the time of this writing, Platinum Elite and higher status receive 2 continental breakfast certificates per day (OR miles/other F&B amenity). This may be used for the cold continental breakfast. Or as $15 (Cayman) towards buffet or à la carte. Hot buffet is $35KY (so $20 KY with certificate). The continental is quite nice and a bit upscale with chia pudding, musli, fruit, and an assortment of breads, pastries, cheeses and deli meats. The pool has limited seating, but the kind staff will work with you to find or set up a chair or umbrella if space permits and all are taken. There is complimentary SPF 30 and 50 as well as aloe at the pool. There is also infused and regular water poolside. There are a wide variety of resort activities included in the resort fee. We had no problem walking up and securing 3 SUP boards. However, I recommend requesting a list of activities a week in advance of your trip and contacting the hotel to sign up in advance (if possible) as all morning yoga and other similar activities were already full for the week on our arrival. The bed and pillows were extremely comfortable. They are artificial down and nice and squishy. Lobby and rooms are fairly updated, hallways are a little tired. Crowded pool deck and lack of beach front are a bummer but the ocean is nice and reef just off shore provide snorkeling. Consider beach excursions to the public beach for beach time. Overall very nice. Food overall (including pool food) exceeds expectations. And staff are very accommodating and will help with off menu food ordering or other special needs.