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8.8 / 10 Guest Rating

Grand Fiesta Americana Sumiya Cuernavaca

Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550, Jiutepec, MX

Grand Fiesta Americana Sumiya Cuernavaca - main view

About the Property

Discover a luxurious retreat at Grand Fiesta Americana Sumiya Cuernavaca, where relaxation and elegance await.

Indulge in Wellness
Pamper yourself at our serene spa, offering a variety of massages designed to rejuvenate your senses. Plus, enjoy our outdoor pool and 24-hour fitness center to keep your mind and body in perfect harmony.

Culinary Delights
Savor exquisite Asian cuisine at Sumiya, one of our two esteemed restaurants. For a more private experience, indulge in room service or unwind at the poolside bar with your favorite drink.

Comfort and Convenience
Stay in style in one of our 163 air-conditioned rooms featuring cozy down comforters and private balconies. With complimentary internet, multilingual staff, and a 24-hour business center, we ensure your every need is catered to.

Experience unparalleled comfort and book your stay at Grand Fiesta Americana Sumiya Cuernavaca today!

Facilities & Amenities

Full-service spa
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is required for transportation to and from this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, 2 Double Beds (Plus) - Photo 1
Deluxe Room, 2 Double Beds (Plus) - Photo 2
Deluxe Room, 2 Double Beds (Plus) - Photo 3
Deluxe Room, 2 Double Beds (Plus) - Photo 4
Deluxe Room, 2 Double Beds (Plus) - Photo 5
1/5

Deluxe Room, 2 Double Beds (Plus)

2 Double BedsFeatures a private balconyEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room, 2 Double Ld

Non-refundable
Room Only
20% OFF$233.91

$187.13

Includes taxes & fees
Deluxe Room, 1 King Bed, Pool View - Photo 1
Deluxe Room, 1 King Bed, Pool View - Photo 2
Deluxe Room, 1 King Bed, Pool View - Photo 3
Deluxe Room, 1 King Bed, Pool View - Photo 4
Deluxe Room, 1 King Bed, Pool View - Photo 5
1/5

Deluxe Room, 1 King Bed, Pool View

1 King BedBalcony with pool viewsEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe King Room With Pool View

Non-refundable
Room Only
20% OFF$291.28

$233.02

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
1/5

Deluxe Room, 1 King Bed

1 King BedBalcony with garden viewsEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room, 1 King Lk

Non-refundable
Room Only
20% OFF$233.91

$187.13

Includes taxes & fees
Deluxe Room, 2 Double Beds - Photo 1
Deluxe Room, 2 Double Beds - Photo 2
Deluxe Room, 2 Double Beds - Photo 3
Deluxe Room, 2 Double Beds - Photo 4
Deluxe Room, 2 Double Beds - Photo 5
1/5

Deluxe Room, 2 Double Beds

2 Double BedsBalcony with garden viewsEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room Plus, 2 Double- Ldp

Non-refundable
Room Only
20% OFF$256.6

$205.28

Includes taxes & fees
Deluxe Room, 2 Double Beds, Pool View - Photo 1
Deluxe Room, 2 Double Beds, Pool View - Photo 2
Deluxe Room, 2 Double Beds, Pool View - Photo 3
Deluxe Room, 2 Double Beds, Pool View - Photo 4
Deluxe Room, 2 Double Beds, Pool View - Photo 5
1/5

Deluxe Room, 2 Double Beds, Pool View

2 Double BedsBalcony with pool viewsEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room, 2 Double Beds, Pool View

Non-refundable
Room Only
20% OFF$291.28

$233.02

Includes taxes & fees
Deluxe Room, 1 King Bed (Plus) - Photo 1
Deluxe Room, 1 King Bed (Plus) - Photo 2
Deluxe Room, 1 King Bed (Plus) - Photo 3
Deluxe Room, 1 King Bed (Plus) - Photo 4
Deluxe Room, 1 King Bed (Plus) - Photo 5
1/5

Deluxe Room, 1 King Bed (Plus)

1 King BedFeatures a private balconyEntertainment - 65-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room Plus, 1 King - Lkp

Non-refundable
Room Only
20% OFF$256.6

$205.28

Includes taxes & fees

Guest Reviews

8.8
Excellent164 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the beautiful location.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money8.1
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

J
Jhonatan
Verified booking
Standard Room
Stayed in May 2, 2025

"Excellent"

8.0

Habían muchos lugares en remodelación por lo que la intención de conocer el hotel no se logró.

Helpful?
E
Eduardo
Verified booking
family
Standard Room
Stayed in May 2, 2025

"Exceptional"

10.0

Un lugar excelente para descansar

Helpful?
C
carlos
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2025

"Good"

6.0

Por lo que me explicó, el personal están en la transición hacia ser gran fiesta americana y muchas cosas de las instalaciones como el elevador. El restaurante la segunda alberca están en malas condiciones o fuera de servicio como es el caso de la segunda alberca o el restaurante principal. Creo que la tarifa cobran actualmente es muy alta con relación a las instalaciones por el estado en que se encuentran. Eran mucho mejor cuando era de camino Real instalaciones. Ojalá puedan mejorar como eran antes sin subir más el precio de lo que ya lo subieron.

Helpful?
C
Carlos Mauricio
Verified booking
Standard Room
Stayed in Apr 24, 2025

"Increible lugar para descansar y comer bien"

10.0

Gran opcion para ir en pareja o en familia para descansar en las increíbles instalaciones, y el brunch esta increíble

Helpful?
F
FELIPE
Verified booking
Standard Room
Stayed in Apr 23, 2025

"Good"

2.0

EL HOTEL ESTA EN REMODELACION, SOLO UNA TORRE ESTA REMODELADA, EL POCO PERSONAL QUE HAY SE ESMERA POR ATENDER A LOS HUESPEDES. LAS INSTALACIONES ESTAN SUCIAS, DESCUIDADAS, LA VEGETACION PARECE MALEZA. LA NUEVA ADMINISTRACION TIENE MUCHO QUE TRABAJAR. DEBERIAN DE CERRAR PARA NO COMPROMETER LA CALIDAD DE LA MARCA TIPO GRAND. SE TARDAN UNA HORA CON 30MMINUTOS PROMEDIO EN SERVIR UN PLATILLO Y TODO ESTA IMPROVISADO. LOS ESPECIOS PUBLICOS ESTAN QUE UN BALNEARIO POPULAR Y PARECE QUE HAY TURNOS PARA USAR LA ALBERCA. EL AGUA EXTREMADAMENTE TURBIA. HAY MAS GATOS QUE RONDAN LAS INSTALACIONES DEL HOTEL QUE PERSONAL. SI LLEVAN 6 MESES ASI, CREO QUE LES FALTA UN AÑO PARA ESTAR TOTALMENTE RENOVADOS. NO OLVIDEN LLEVAR SU ALMOHADA, POR QUE EN LA RECEPCION CONTESTAN QUE NO TIENEN SUFICIENTES POR QUE ESTAN EN REMODELACION.

Helpful?
R
rosa thelma diaz
Verified booking
Standard Room
Stayed in Apr 21, 2025

"Good"

6.0

Todo esta muy descuidado y le falta limpieza y mantenimiento

Helpful?
R
Rodolfo Sánchez
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2025

"Good"

6.0

El personal de recepción no es de lo más amable, el check-in se retrasó una hora por ser temporada alta pero el trato del personal del lobby dejó mucho que desear. Principalmente un gordito que parecía rebasado por la presión

Helpful?
R
ROCIO
Verified booking
family
Standard Room
Stayed in Apr 20, 2025

"Good"

2.0

Se tardaron 4 horas para dar habitación..

Helpful?
L
Luca
Verified booking
Standard Room
Stayed in Apr 20, 2025

"Buena opción para un fin de semana en familia"

8.0

El lugar es muy lindo y podría ser espectacular una vez terminada la renovación. las habitaciones nuevas son lindas y muy limpias. El area del alberca puede mejorar, como la calidad de la comida en general. 5 estrellas para el personal.

Helpful?
D
Diana
Verified booking
family
Standard Room
Stayed in Apr 19, 2025

"Exceptional"

10.0

Muy buena

Helpful?
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