Fairfield Inn Kansas City Downtown/Union Hill

It was a good experience overall. Room was clean , bed was comfortable, breakfast was good. Staff was also great.

THE BED

ON YOUR WEBSITE I DIDN'T SEE ANYTHING ABOUT A $20.00 PARKING FEE???? WHO DOES THAT!! IF I DID I WOULD NEVER OF GOTTEN A ROOM THERE,,, I LOST MY BANK CARD CALLED THEM ASAP AND THE GUY WOULDNT GO LOOK TOLD ME IT WAS A LOST & FOUND ISSUE AND ID HAVE TO CALL BACK THE NEXT DAY TO SPEAK WITH HOUSEKEEPING SO I DID AND SHE TELLS ME I HAD TO WAIT CUZ THEY HADNT CLEANED MY ROOM YET...SO FINALLY 3 DAYS LATER I CALL AGAIN AND THIS TIME AT LEAST THR RECEPTIONIST WENT AND LOOKED FOR ME......NEVER AGAIN

It's a fine standard hotel that's pretty dated but will apparently be renovated soon. Breakfast ends at 9am, which is a bit early to end it, but my actual problem was I thought the check-in told me it ends at 10am. I went down just after 9 to find it closed. Otherwise no issue - room was comfortable enough.

Great location!! Access to the street car right out the front gate made for ease getting around. Parked our car Friday and didn’t drive until we headed home Sunday!!

Clean and good location

Friendly staff, the place was very clean

El desayuno excelente ahi si le doy 10

La recepcionista no encontraba mi reservacion, me cobro las habitaciones por separado, talvez deberian de dar un poco mas capacitacion a los empleados y un poco mas amabilidad

Great breakfast & close to the free streetcar that I took downtown to the convention center daily.

Great location to get around and can use public transportation.

Only had one trash can in the room , not in the bathroom. There was only one chair by the bed no desk chair. The breakfast was just ok.

We were put on the fourth floor and for the first night it was very quiet, as requested. The.breakfast is warm and well done. We'd planned to walk to attractions, but the public transit system was close and made the proximity to the World War I museum and Union Station unbelievably short.

When we first arrived, we requested a "quiet room." We were put at the end of the hall which was nice. But upon using the bathroom, the sink wouldn't drain, so we had to move rooms. We were given an upgrade and put near the elevators. The second night, families with children were placed around us and they were slamming doors and running up and down the hallways. I know this is a parenting problem, and not the hotel's fault. But I wish we'd been kept in a "quiet" area.