El Rey Court

Renee is the only genuinely good thing about this place. She’s an angel, could not be more lovely, helpful and gracious if she tried. Wasted there! However, the same cannot be said for the so-called “supervisor”, who chose to be an obnoxious and vile little madam to myself when simply asking why we hadn’t be given the room we booked (as advertised, selected and paid for on booking.com), and a poor guy who dared ask about the pool closure. Seemingly she was “having a bad day”. We all get those, but some of us can still make the conscious choice to conduct ourselves in a calm, professional and mannerly fashion. Photos look great online but honestly, it’s massively overrated, dated, shabby and pretentious. Not worth the money or the hype.

Supervisor is a disgrace, and badly needs a lesson in etiquette and put on a customer service training course. Perhaps meditation would prove beneficial also.

Cute aesthetic and entertainment if you need it. Nice clean pools. Nice clean rooms.

Size of room was small for the cost.

Cute, clean, good location.

Tv didn’t work, low water pressure

We had an amazing stay at El Rey Court. The location was perfect for exploring Santa Fe, and the room was comfortable, practical, and well designed. The staff was absolutely wonderful—everyone was kind, welcoming, and always happy to help. We also really enjoyed the food, which was delicious and generous. Overall, the atmosphere of the hotel made our trip even more special.

Overall, we had a great experience, but there were a few minor things. During our six-night stay, our room was never serviced, so we weren’t sure if housekeeping was only provided at the end of the stay. It would have been nice to have fresh towels or a quick room refresh at least once. The pool and spa area were lovely, but occasionally there were leaves floating in the water. A quick skim from time to time would make the experience even better. At the restaurant, the food was excellent, but there were a few inconsistencies. We ordered the same cheeseburger twice on different occasions and received slightly different versions each time, which caused some confusion about what was included.

Beautiful room.

Le design, le personnel, l'emplacement, le bar, une expérience très agréable!

We loved the pool and the location. The bar had some of the best cocktails we’ve ever had- enjoyed the live music and the food truck. Our room was very comfortable. The property itself was very beautiful and we didn’t even want to leave.

Nothing