Twinpalms Surin Beach Phuket

Twinpalms is a fantastic hotel with a stylish design and thoughtful room layout. The rooms are modern and well equipped, though the toilet setup felt a little lacking in privacy, separated only by a slatted door. I really liked the twin sinks positioned opposite each other, a practical touch. While local TV channels weren’t available, each room came with Apple TV, making it easy to stream from my laptop. The pool was a highlight: spacious, beautifully maintained, and the pool‑access rooms added an extra layer of luxury. The bed, however, was very firm not the most comfortable I’ve experienced in a hotel. Breakfast more than made up for it: although the variety wasn’t huge, everything was high quality. Fresh juices (not watered down), excellent bread selection, good coffee, and even a glass of bubbles were offered that many guests happily took advantage. The fruit selection was outstanding, with mango and passionfruit being a delightful surprise. Service was generally good, though the cleaning request via the app was inconsistent. One morning, despite being told housekeeping would arrive within 15 minutes, it took over an hour and a half, which was inconvenient. That said, the staff themselves were warm, attentive, and genuinely invested in making our holiday feel special. Their friendliness and personal touches remembering our preferences, checking in with a smile, and offering helpful local tips gave the stay a boutique feel that set it apart from larger, more anonymous hotels. Outside the hotel, the surrounding restaurants and massage spots were excellent, adding to the overall experience. Despite a few minor drawbacks, we loved our stay. The combination of great design, superb pool facilities, excellent breakfast, and the staff’s personal touch makes Twinpalms highly recommended.

Schöne Anlage mit vielen Annehmlichkeiten , vom Empfang bis zu den Zimmern alles wunderschön und gehoben. Frühstück war ein Traum keine Wünsche offen. Mitarbeiter sehr zuvorkommend und hilfsbereit. Sehr gut ausgestattete Zimmer sauber und gepflegt.

Die Lage des Hotels ist wenn man sich die Gegend ansehen möchte etwas schwierig (Hauptstraße mit massig Verkehr um die Ecke). Kein eigener Strandabschnitt. Es gibt einen kostenlosen Shuttle zu Partner Hotels in der Nähe allerdings sind Preise für Sonnenliege Schirm Essen schon ziemlich realitätsfern

My wife & I stayed here for the first part of our honeymoon, it was amazing. The restaurants, daily massages, and pool was unmatched. Pisit and his team took great care of us. Along with keeping our room tiday. I highly recommend TwinPalms Surin Beach for your stay!

The location and the pool

The food is terrible , and the pool bar and the restaurant serve the same menu, no variety , no creativity . Simply lazy . Shocked by the blindness of the management

We had a wonderful 2 night stay at the end of our trip to Thailand. It was perfect from the moment we arrived until we left and provided us with the much needed rest and relaxation we were hoping for. The staff are incredibly kind and attentive. Our room was beautiful and the whole resort is a calming oasis. The breakfast buffet was excellent. There are lots of local restaurants around and it's a short walk to Surin beach.

Nothing.

Fantastic I stayed here on a package with luxury escapes. I honestly couldn’t fault our stay. The staff were the highlight as they were always friendly and helpful. The facilities are fantastic with nothing forgotten. I have to say the buffet breakfast was one of the best I have had. Normally I get a bit bored with buffet breakfast l, however, I found that the breakfast here was always something different to try. Will definitely go back