TownePlace Suites by Marriott Atlanta Alpharetta

Overall, the staff was friendly but the property is not well maintained. I am completely to blame for leaving behind a bag containing 2 pairs of almost new shoes and a high end electric beard trimmer following an extended stay. When I realized I had left the items behind, I immediately contacted the hotel. Though the room had not been occupied since I had left, the staff was not able to locate my belongings. There is no way the items simply disappeared and it is disappointing that they were not returned to lost and found. I would have gladly paid the shipping costs to have everything returned.

First I'd have to say how clean the property and rooms are. Yet overall I'd have to say that the customer service is top notch, the Gen. Manager Eldridge has dual properties under his belt,which is a task in itself...Iykyk. But along with his night auditor Michael at the Springhill I'd have to say I wouldn't have enjoy my stay at both properties. Kudos to you and the trend that keeps me coming back. Thanks so much!

Fantastic area for shopping, dining. Very close to and easy to drive to Ameris Ampitheater. Only COMPLAINT I have is our two bedroom unit had 3 tv sets but only one was fully functioning. Of the others, one had NO volume at all and the other was missing the remote control so could not use either one. By the time our event was over it was too late to bother the staff about it.

Joshua was a big help getting us checked in. They were sold out and my room didn’t have an oven. Joshua helped us get a room with a stove. Thanks Joshua

Really enjoyed my stay here! The hotel is quiet, and is friendly. The room itself was spacious, clean, and had the amenities for a comfortable stay. They also have a pretty good breakfast every morning. I was able to cook meals with ease in the double burner stove and the room comes with necessary kitchen utensils, pots and pans. Wpuld stay again!

As always, my stay at the Towneplace Suites in Alpharetta was exceptional, and as always I will be back for my next stay ✓.

This property was clean and I loved that it was quiet after 10:00 pm. The other guests were respectful.

Great location next to the Alpha Loop. If you are an active adult on business or even leisure this is a decent place to stay. Less than a mile from Avalon too.

The room was clean with a full kitchen. The hotel was quiet and safe. The breakfast included hot and cold items. I would stay again.

If you are a Bonvoy member using points for your stay at this hotel do not be surprised by Front desk staff looking down on you or give you an eye roll. Training or deceptive credit card practice - asked to swipe card numerous times - sending complaint to Marriott Corp to investigate - cannot say if lack of training, communication or deceptive practices just never had this happen in the 30 years with Marriott before