Amerstone Inn & Event Center

First was put in a non-smoking room that some one had smoked in. They offered to Fabreeze the room. Transferred to another room. The one day we allowed them to clean the room it was only half cleaned. One out of two beds made, sink never washed and toilet had rings.

Carpet dirty.. in need of repairs. Bad neighbors. Poor tasting water

Not so good! The carpets were disgusting.

I should have read the warnings of others. The room looked NOTHING like the picture. It was VERY old, the lock was broke on the door, and I felt as though I'd leave with some sort of disease or bugs. I did not feel safe AT ALL and ended up moving furniture in front of the doors. I had to work the following morning and was told the internet would be working, but it was not and I had to miss work. When people are travelling for work the internet should be in working order. I brought it to the manager's attention and let him know how much I travel to the area. He assured he was going to call Comcast and get back with me, but never did. The $50 some dollars that the front desk said I'd have to pay turned out to be $75. Also, the breakfast is made to order, so if you are in a hurry forget about eating.

Upon arrival, I was very confused regarding where I was staying. The sign says Ramada with a sign below it reading Amberly Inn & Suites. A third sign reading Amerstone guests welcomed. There were some sketchy folks hanging around outside the hotel as I went into checkin. The front desk person was polite and helpful explaining it was recently separated from the Ramada name. Went to my room to notice the side gate lock didn't work and side entrance to my building was broken. The AC in the room was not blowing cool air, but I dealt with it. The tip of the iceberg was having a person claiming to be front desk come knock on my door at midnight claiming I hadn't paid for my stay. I almost left the next day had I not needed an extra night of rest. The neighborhood didn't seem bad at first but started to spot of lot of shifty characters in the back lot. I locked my door both nights.

The name is actually Ramada so it was a pain to find.

Our air conditioner did not work and when we called down they couldn’t help us til 0800 the next morning. Couldn’t even offer us another room. Double charged us for the room and if I wouldn’t have called back twice, they wouldn’t have made good on their mistake. Area had a lot of transients in parking lot.

Property is older and outdated. Looks like they are making improvements with new property manager Less than I expected for the price

My husband and I found bugs in our bed. We took pictures and video of this little critter. My husband then went to the desk to tell the front desk attendant. She was very rude and said "so we have bugs". Did not sleep at all that night. Next morning at breakfast there was at least 5 people who had similar complaints. I WILL NEVER STAY THERE OR ANY AFFILIATES OF THIS MOTEL.

We checked in and went to our room. It was very disappointing, very worn everything the AC did not work. We called the front desk, she came and offered us another room. The second room was in the same condition but the AC did work. We thought it best to move on and I went to the front desk. The host was very apologetic and offered an upgrade to a suite. I looked at the room, it was also in poor condition. We were able to get a full refund.