Royal Thalassa Monastir

Extremely disappointed for what we ended up with is a horrible quality and I must say this is the worst 5 stars I have been to. This place does not even deserves a 2 stars rating. So who is doing this rating? they should stay there at least once and experience the place as we did. I am sure they will find that giving this hotel 2 stars is generous.

A complete disappointment and for a hotel that claims 5 stars, this place is not even worth 3 stars at best. The quality is so poor as a result of poor maintenance that makes what could have been a beautiful place and good experience, a horrible one instead. Would not recommend this hotel to any one and it is more like stay at your own risk…I can see why so many are also disappointed and warned us from staying there.

This hotel was just as horrible as the Movenpick was. It was obvious the maintenance of this place is so poor. Our shower was not draining and we Paid for a suite with a sea view but the curtains did not work and after several going back and forth, they moved us to another suite and it has the same problem with the curtains. Needless to say you pay for a view that you do not get and the quality of this place is not worth 3 stars but they are selling it as five stars. Quite a sham and we were all so disappointed. We will never go back there again and highly would not recommend this place to any one.

At this hotel it seems nothing works anymore and the maintenance must be so poor that even trying to get things fixed was not possible. Although, they lie to us and tell us things are fixed when they are not. We were moved to another room and run into the same problem of overflowing water in the bathroom and curtains that do not work hence keeping us from enjoying the sea view that we paid so much extra to have. Overall, an extreme low quality and this hotel should be listed as 3 stars as best and not five. We feel cheated and we will never go back there.

Très déçues moi et mon amie Chacune sa chambre Impossible de dormir Trop de bruit à toute heure de la nuit Avons changé 3 fois de chambre pour 5 nuits Ascenseur en panne et étions au 4 étage Les cartes magnétiques des chambres se démagnétisent sans cesse Donc on descend on remonte et tout cela en sortant de la thalasso en peignoir ectttt Repas décevant toujours la même chose Plus jamais

not good service bad

Sejour, établissement, literie, repas de tres bonne qualite et excellent, personnel très agréable, serviable et sympathique. Nous avons séjourné 1 semaine dans cette hotel , une excellente découverte je conseillerais cette hotel à mes amis et y retournerai avec grand plaisir. Calme, luxueux très propore et un centre Thalasso de rêve. Merci à toute l'équipe qui fait tout pour nous satisfaire. Houda , Dalila et Mouna

L’emplacement à côté de l’aéroport, Vue Imprenable, L’accueil Reception à L’arrivée, Chambre Impeccable Le Spa Pas Très accueillant Réception En Journée Un Peux Agressif Concernant Le Surplu De Taxe

Tout est bien sauf la connexion wifi, l'internet n'est pas au top à l'Hôtel

Très beau tous conforts Je le conseil est ideal pour se detendre