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7.2 / 10 Guest Rating

The Royal Hotel

267 Smith Street, Durban, KwaZulu-Natal, 4001, Durban, ZA

The Royal Hotel - main view

About the Property

Escape to the elegance of The Royal Hotel, where luxury meets tranquility in the heart of Durban.

Relaxation Oasis
Indulge in soothing massages, rejuvenating body treatments, and refreshing facials at our full-service spa, designed to help you unwind and refresh amidst serene surroundings.

Culinary Delights
Savor delightful meals at our esteemed restaurant or grab a quick snack from our cozy coffee shop. Don’t forget to enjoy a perfectly crafted cocktail at our vibrant bar/lounge as you wind down your day.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi in your spacious, air-conditioned room, and take advantage of our business center as well as 24-hour shuttle services for seamless travel to nearby attractions.

Ready to experience unparalleled comfort and convenience? Secure your stay at The Royal Hotel today!

Facilities & Amenities

Meeting rooms
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good103 verified reviews
AI Summary

Guests highly rate the very peaceful and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service7.8
Location7.8
Room Quality7.0
Amenities7.0
Value for Money7.0
Food and Beverage7.0
Overall Experience7.3

Select topics to read reviews

K
KomanizaZA
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
T
TawandazaZA
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0

Room, bathroom door could not lock

Helpful?
W
WillemzaZA
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0
Helpful?
J
JohanneszaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0

The unavailability of an air conditioner

Helpful?
S
SiyabongazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0
Helpful?
T
Timothy EllonzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"The Royal Hotel for Royal Runners!"

7.0

The place is close to the starting point of the Comrades Marathon. It is also close to many amenities such as the Harbour, Ushaka Marine, Durban International Convention Center, the South Beach and many more. Also, the hotel sacrificed for us as runners and opened their kitchen at 2h30 for breakfast on the morning of the Comrades Marathon. We ate before going to the race.

The fact that the hotel charged me for parking over the amount that I have paid. Also, every time one goes to the parking he had to park at level 13,making it difficult to access it. The other levels were said to be reserved, yet there were no cars parking.

Helpful?
A
AbigailzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Excellent service

Helpful?
J
JenniferzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
G
GuillaumegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
Z
ZesizwezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"It was not the best"

4.0

The property needs a deep maintainance. The carpet had a musty odour, and it’s very outdated

Helpful?
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