Holiday Inn Express Hotel & Suites Pasco-TriCities by IHG

Superb staff across the board. FD staff are special

Good

Very helpfuland friendly staff

Friendly and welcoming staff, quick and efficient check-in, mini mart in lobby, restaurants nearby, plenty of parking. 30 mins to LIGO. Perfect overnight stay. Thank you!

I was especially impressed with the staff at this hotel. At check-in and throughout our stay we interacted with several different employees and I was amazed at how friendly, accommodating, and hospitable all of them were. I travel some for business and spend more than 60 nights per year in hotels. It’s rare to receive such great service! Thank you!

The hotel was a great option for my family. My kids enjoyed the pool and the cinnamon rolls at breakfast. The fridge and kitchenette was helpful for bringing snacks to enjoy before we left for a family function. We only stayed one night but all in all we had a good time.

Excellent staff, good location , clean , quiet, comfortable, large rooms , good facilities … recognition of loyalty by upgrades

Big clean room with plenty of outlets, a pool with long hours, and a reasonable breakfast spread. Fitness room had adequate equipment and was clean. My literal only note is that the fitness room motion sensors do not sense a person on the elliptical, so the lights were shutting off every few minutes during my workout.

Great stay at the beautiful hotel with great food and bars within walking distance. The only downside was that I accidentally booked from the online phone number and apparently booked through a third party(Priceline) and was charged an extra $337 for the “service”!