Club Wyndham Inn on the Harbor

I booked a room, in December for a June wedding and my reservation was cancelled at 3pm the day of check in with NO reason at all! I was already driving to Newport when I got the call. The person actually told me the cancellation may have been due to the owner deciding to stay in the room last minute. Oh well good luck she said. And of course there were no other rooms available..I was transferred to Booking.com who told me to wait 30 minute then check my email..? At that point a list of available rooms nearby were sent to me. And, as I’ve read in other reviews, they had my money for 6 months supposedly guaranteeing the room, which is terrible business practice. I did get the refund fairly fast but that’s really not the point. It took me over an hour on the side of the road to find another room nearby which is the last thing I needed to do an hour before the rehearsal dinner and when I say nearby I mean a 20 minute walk. Terrible customer service and follow up. This practice of last minute cancellation is the ultimate slap in the face. Do not book a room here .

The room is very clean and comfortable, everyone is wonderfully pleasant and accommodating. A terrific vacation with a homey feel. Check in was seenless and fun, check out was easy. We can't wait to come back! The view of the bridge was fun to see and the hotel is withun walking distance of everything yet set back enough too.

Wonderful stay! Having a full apartment is very convenient. The location is perfect, as well. Staff member Hannah (front desk) was incredibly helpful.

We booked this hotel in January for a wedding in September. They just cancel our reservation claiming overbooking. I am sure that they kept guest that were paying more as our reservations weee confirmed then! Very shabby as they have had our money since January and are not compensating us for a late cancellation!

Newport is amazing and this spot is right in the center of town.location on point! Walking distance to everything. Spacious and clean. It is dated. And moldy smelling but over all a good pick. Great roof top.

Location within Newport was great.

Directly below our room was a bar that was open until 2 am. It was so loud we had to buy ear plugs and download white noise apps on our phone. It’s completely unreasonable to think any person could fall asleep with all that noise.

Location

Had issues with smoke detectors going off twice due to battery issues very inconvenient After two alarms they replaced smoke detector Need to be more diligent

Location

No pool rooms need a cleaning. Like rugs and couch smells in hallways