Stellar Hotel

They cancelled my booking on the day of my arrival, saying I gave the wrong bank details but I use the booking agency all the time and never had a problem. I suspect they over booked

Khách sạn bẩn, khu vực lễ tân nhếch nhác, đồ đạc cũ. Trước của chính có hố ga nước mùi hôi nồng nặc.

Nothing

Rooms were filthy. Upon first walking into my room. Hair strands on the floor still. Dirt on the bathroom floor. Stained cushions. Ants in the room. Gap in the room door. Mold and rust in the bathroom. I told the front desk person and he tried to change my room. The new room had water on the bathroom floor still. Worst hotel I have ever seen. First time ever I walked out of a hotel. I booked another hotel close by.

房間有霉味，電梯不能使用！訂的是豪華雙床房，給的是一般的三人房，後來連住都沒有住就退房換酒店了！

The hotel was at a good location and was reasonably priced. The wifi worked well. However it was not the cleanest. One main issue was the safe was not working when we arrived, it would not open and needed to be opened by a master key. We immediately asked for it to be fixed or brought another since it was not fastened to the shelf. They kept telling us that it would be opened soon, but after 3 days at the hotel it was not done. Also we did not pay ahead of time for the breakfast. We checked it out the first morning and it certainly was not worth the price they wanted. So check it out yourselves when arriving and make the choice yourself, but you will be disappointed.

The mattress wos comfortable and the water pressure at the shower was also good. The street of the hotel is a dead end one, therefore it was quite quiet.

EVERY day there was housekeeping coming and knocking the door at 8am..! there was no door sign to stop them doing that. When there was a power cut one day and I had to use the emergency stairs for the whole day it was like fighting for life, they left dirty carpets, rubbish, boxes on the narrow staircase and the staff, even after i spoke with them twice, did nothing about it.

Location, staff friendliness, easy parking for bikes

-