Casa de los Sueños Boutique Hotel

Chris does a great job in running the grounds of the hotel. Don Carlos gives you the best recommendations for meals and places to go. Roberto is professional, kind, and does a great job and getting things you may need for your stay. This place is amazing and probably has the best staff we’ve encountered in Mexico.

Carlos was amazing and so friendly. I loved the hotel cat "Maggie" too. it was a beautiful hotel with a lovely pool. The only downside was the restaurant which had terrible food.

It pains me to give this place two stars since I loved it so much, and you may be wondering why I would give it two stars if I did love it. Read on to find out the pros and cons, and how the cons were big enough to outweigh the pros. Pros: -Chris is fantastic as a manager. -His entire staff is amazing. I particularly liked Gabriel, Roger (night manager), and Pablo (restaurant manager). -The property itself is absolutely beautiful. -The rooms are very nice too, especially the presidential suite which I got a personal tour of. -They have adorable animals that live there. Cons: -there was a very bad storm on Wednesday that caused the power to go out for over 5 hours. That meant that there was also no running water at all, since it ran off of electricity for the pumps. The hotel has no backup generators. -there was a supposed agreement with Mayan Beach Club on Playa Norte. Come to find out after wasting 400 pesos round trip with tip and a few hours of time, I would’ve had to have spent 400 pesos at Mayan to sit in the “free” chair. Chris was apologetic when I told him, and said this was the first it’s happened -I ate at Suenos’s sister restaurant that they own, Kin Ha, which by the way serves fantastic food, almost everyday, sometimes several meals per day. I kept a detailed line item of everything I ordered in a note on my phone, noting how much I spent per day. My total came out to 3940 pesos. Somehow when I went to check out, that total was 4356 pesos.

Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other side to see the most amazing cliff views! We loved this hotel because it was smaller so it was calm and so personable. Rent a golf cart and explore the island. Book the fishing excursion! Thank you Roger & Chris!! Im so sad we aren't in paradise and home. Hopefully we can come again! - The views from the hotel lobby are beautiful!!

The room didn’t have a tv, but the view is so nice that you don’t need one. The hotel was very nice and the restaurant was great. My wife and I are definitely coming back.

We enjoyed our stay at Casa de los Suenos. It wasn't as busy as larger hotels as there are 11 rooms, so we felt we had more personal attention to whatever we needed. The hotel was close to restaurants and activities which was perfect for us. Roger and Carlos are gracious hosts and very welcoming every time we saw them. The restaurant is close by and we had a delicious breakfast each morning. It was nice to have snorkeling, kayaks and paddle boards close by - included with our stay. Close to the beach for sunsets and not a long drive to Punta Sur for beautiful sunrises. If you're looking for a more personal stay on Isla, we recommend Casa de Los Suenos Boutique Hotel.

I want to give a huge shout out to Phil & Tracy Martin - the owners of Casa de los Suenos!!! They have done a great job with their hotel. First of all it is in the very best location on the entire island (a new Secrets will be opening soon right next door), the staff are always extremely helpful, the food in the restaurant is very good and reasonable, the rooms are spacious and have great balconies facing the water (and comes with a great breakfast). There are currently 3 pools (they are building another) and one has a water slide in it. All water activities are at no extra charge - they have kayaks and paddle boards (I believe they have a few nice bikes too but we didn’t use them). You can snorkel right off their beach or you can walk down their private pier and jump off to snorkel too - or hold onto the handle and swing over the water and drop in. Good restaurants are nearby to get to quickly by golf cart or taxi. I wouldn’t think of staying anywhere else.I give it a 10/10!!

Staff was great

This was a piece of paradise. Carlos, Chris, Roger and Roberto were absolutely wonderful….as was the rest of the staff…I would recommend this as a top rate place to stay

Stunning views, excellent customer service, quiet and easy walking distance to Punta Sur! The team at Casa de los Suenos went above and beyond to make sure every need was taken care of! We booked the family room with a kitchen which was handy to do basic prep and a refrigerator. No microwave but the front desk said they would be happy to reheat leftovers if needed in their microwave. Filtered water supplied in lobby to refill water bottles. Very quiet area and very handy to have full access to Kin Ha beach club below, which would save you front row seats on the lounge (no additional cost) and food/beverage service which can easily be charged to your room if you do not want to carry $ with you. The included breakfast at either Kin Ha or Mayan beach club was fantastic! Full, large breakfasts that held us over most the day very filling and delicious. Beds were very comfortable (medium to medium soft) and additional bedding/blankets available and a roll away bed for kids was also available upon request. Bikes were newer and updated and it was about a 20 min walk to Punta Sur (a must do). Couple of other restaurants and food carts (the espresso Volkswagen bug one block away is super fun!) within walking distance, cabs easy to get, or the front desk will order in a delivery order of food if you desire. Did I say the view is unbelievable? Highly recommend snagging up this gem before the new fancy hotel next door drives up the price. Thank you for an amazing stay!