Best Western Plus Durham Hotel & Conference Centre

Costumer service and breakfast

Staff is always friendly, parking lot

Très propre, plus que la plupart des hôtels. Le petit déjeuner était gratuit, en plus d’avoir été très complet. Cela a comblé ma journée.

Les tapis dans la chambre, c’est toujours moins sanitaire qu’un plancher. C’est un peu bruyant considérant que l’autoroute est littéralement juste à côté, mais avec des bouchons à oreilles, on peut bien dormir (reste aussi que l’accès à l’hôtel est très efficace et rapide en sortant de l’autoroute).

Very clean and close to the main highway

Clean and spacious

The staff were very friendly and customer focused. Our room was very welcoming and comfortable. Hotel in general was very quiet, which I love.

My only complaint. I don’t like having credit cards. I truly believe that if I don’t have the money to buy something, then I go without. So when I was told that I would need one for incidentals, I was disappointed. They made an exception and allowed me to put a deposit on my debit card, which is what I’ve always done in this situation. I was left to feel like I was sort of lesser than for not having one. I’m a good person and I understand the rules but I think it should be noted that not everyone wants a credit card. The staff is fantastic, don’t get me wrong, I was just slightly disappointed in how I felt after the interaction about the card.