Giannoulis - Santa Marina Plaza (Adults Only)

The location on the beach is hard to beat.

A number of negative points stuck out to me. First of all, while I appreciated the evening entertainment on the weekends, music would always play until at least 23:00/11pm. On two separate occasions during my ten-night stay, I had to contact the staff because it went well past the already late end time. I understand that some people may enjoy this and I wouldn’t want to take this away from anyone, but many people, myself included, come to a resort to relax, which for me includes resting. The music is incredibly loud from within the rooms. Second, I find the dining experience overall to be very lacking. Breakfast had no coffee machine of any kind and I often had to chase down the staff to pour me a coffee. If there is no self-serve option, which I would prefer, I should never have to chase someone down for a basic filter coffee - especially when at most a handful of tables are even filled. Furthermore, the resort nickels and dimes you for everything. During dinner, the ‘restaurant’, which is nothing more than a buffet, charges €30 per person, an absurd amount considering that is the usual price for a very nice meal with drink and appetizer in one of the many nearby restaurants. Considering that on top of that it isn’t even a restaurant, I find this inexcusable. Finally, while most of the staff were kind, I did have one negative experience that stands out. On the final day, room service wanted to hand us an evaluation form to fill out for our stay. We had our “Do Not Disturb” sign on the door. Rather than trying to get it to us that day while the room was being cleaned, another time or simply sending it via email, they chose to do so while the “Do Not Disturb” was up. I yelled out “no” multiple times from within the room. On its own not a big deal, just somewhat rude but I could get over that. However, instead of then just leaving it in the door after knocking or coming back another time, I heard the door begin to open. At the time, I was fully unclothed.

Well located on the beach. Nice pool. Helpful staff and was able to arrange an early taxi for our departure.

I really have nothing negative to say regarding the property.

Staff, cleanliness

Our room was infronf of a giant aircon vent which was very annoying and disturbing (loud and hot weather coming in). We asked if we can change our rooms but hotel wasn’t able to help. We were only staying for 3 nights so we let go of it. Be careful if you choose economy rooms. Hotel is not brand new but it is convenient and amenities are sufficient.

The cleanliness of the hotel is very good. The service from the low and middle level staff was excellent. They were attentive and efficient. This includes the dedicated room cleaners who made our stay enjoyable. Parking was for free, and sunbeds at the tiny beach were also for free.

This is a four-star hotel charging unjustified five-star prices. We rented a junior suite and paid 800 euros per night for three people. The junior suite has a large terrace, but a very small and poorly equipped bathroom. The washbasin is in the room, but the bathtub and toilet are in a separate, tiny space. Using the bathroom was difficult, especially for three people. The décor of the room is old. There was a clear shortage of staff, with the same restaurant staff who serve breakfast, and then continue for the day to serve in the pool bar, and then return to serve dinner in the restaurant, for what appears to be a long day's work. Staff are sometimes seconded by the hotel manager himself to serve at the pool bar. There were no staff dedicated to concierge services, including assistance with luggage. We also felt a little unsafe as all the hotel rooms were accessible by a back staircase that leads to the main street without any control and with no visible signs of video surveillance. Finally, the hotel has poor-quality WIFI, although for free. In short, we felt that the accommodation was exorbitantly overpriced, in a hotel that seems to favour cost compression and over-maximise profit.

We loved that the hotel was right on the beach - just steps away from the water. The staff was incredibly friendly and the rooms were well air-conditioned, making our stay very comfortable. A great spot for a relaxing getaway.

Fantastisk service fra ankomst til avreise

Excellent location at Agia Marina where the beach is the best. Close to restaurants and right next to a medium sized store where you can buy your necessities. Also an ATM there. We had the room with sea view and balcony. Amazing view. Large balcony with a table and chairs. There’s a clothes hanger there too for your towels etc. The room is clean and has what you need for a beach holiday. Beds were comfortable. The “private” beach area where you have sun beds available for free is great too. Lifeguard is present every day. But there aren’t too many beds and if you want the ones in the front you have to go up at least around 8-8:30 AM as people reserve with towels. Same by the pool area. But there are many beach clubs just next door where you can rent beds fairly cheap. One thing to note about the beach is that it had quite a lot of dried up seaweed. I mean it’s not a big issue. But I think the hotel should rake it up to provide an even more impeccable beach. The staff are so nice and the pool bar had very good lunch and a wide array of cocktails or other alcoholic beverages. You can bring it down to the beach too. Over all, we had an excellent time here and will definitely go back here. Can’t stress enough how nice the staff is and in general all Greek people.

The beach could be cleaned up by the hotel a bite more.

The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent. Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.

The breakfast was great and the staff very nice

The beach is not great