Giannoulis - Santa Marina Plaza (Adults Only)

Beach at the resort, good breakfast, good location

The hotel is located in an excellent place, the staff was very friendly. The breakfast was good

Unfortunately, the experience we had with the hotel manager was quite dubious, We booked 2 rooms facing the sea, the first night we were told there was a problem with 1 room and we were given lunch at the pool as compensation. and a bottle of wine. (which we returned and did not use), while promising that the next day the matter would be settled, the next day we got a room with a sea view and not a sea front (which is more expensive), when I complained about it, the hotel manager told me that this is what he could give me. When I asked him for his details, he gave me a hotel card without mentioning his name!!! Until this moment I have not received back the cost difference I paid for the room i booked I explained that a voucher for lunch at the pool is to make fun of us, but I got no response. The furniture and the rooms are very old.

It is situated at the beach. The rooms are OK. Because of the lack of availability in this hotel, we staid also at Ninemia Beach, which is 200 meters, also on the beach, where you can find much higher quality, and lower prices. And impeccable towels...

I think, this is the kind of hotels which prefer to overbook the rooms hoping not everybody will show off. In our case, our rooms seemed to be already ocupied, even if we came in the morning. The hotel simply refused to accommodate us in those 2 rooms we paid for, without any explanation or sorry. We were sent to other rooms with a strong sewage smell, instead, at the basement, for the first night. No explanation for this. I strongly recommend you to bring your own towels as those provided by the hotel are better to be avoided. The Wi-Fi is very poor. From time to time, at the pool bar there is a concert. The window has no noise insulation. You may like or not the musing, but you will have no chance to sleep until the finish of the concert.

.The hotel was very nice, and the beach was very close.

The central AC system was 3 meters frm our room, it was very noisy

The Area

That the rooms were below ground floor and had a massive extractor right in front of our rooms with terrible noise and unbearable heat coming out of it.