Garner Hotel Preston Samlesbury by IHG

Good stay, clean, friendly staff,

Ample free parking; friendly staff; poor room facilities. TV did not work even with remote replaced. Shower leaked through glass screen. Only one bath & hand towel left for 2 adults; bathroom basin did not drain well. Room very dark with poor lighting even with lamps. Need of repaint and decoration. Chef ill so restaurant closed. Only one night stay so didn’t pursue complaining.

Nice and easy stay with no fuss

Plenty of parking, pleasant reception, easy check in experience. Lift not working during our visit. Our room was clean, and had an iron, hairdryer and kettle. Unfortunately the only full length mirror was cracked from one side to the other and taped, one of the hand towels was really badly stained and the bottom of the bathroom door and architrave had peeling paint. Restaurant area was very plush and clean. Breakfast was buffet style with basic options, hash browns chewy from being kept warm, coffee lukewarm. We purchased coffee from the bar the previous afternoon and this was good, served by a friendly member of Staff. We had an enjoyable stay here and would recommend the Hotel.

Incredibly helpful staff, and a seamless stay at the hotel

The property has been tenovated extensively to a high standard

Nice accomodation and good breakfast

Quite a strong not too pleasant smell outside on some days.

We stayed here one night, Staff were helpful, there were one or two issues which could have been attended to in the room before we arrived e.g kettle leaked, curtain hanging off hooks, soap dispenser in the bathroom not working. Even though our stay was in August it was colder outside than expected for the time of year and was not particularly warm in the room and there was no heating at all in the room. Food was good but very limited menu. The lounge area and dining area were comfortable, the room was clean but felt there were one or two things which could have been dealt with before arrival.

It was a comfortable stay. The room was clean but some redecoration needed. The food in the restaurant was limited in the evening with no real healthy options and we waited a while though an apology was offered. The breakfast buffet had limited options unless a cooked breakfast was offered, and as we were eating at the start of the last hour of service some of the food options must have been there a while. All the staff were very friendly, helpful and polite. There were plenty of car park spaces. We would stay again if we needed to, and would recommend to others depending on requirements.