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6.8 / 10 Guest Rating

Quality Inn Westfield - Springfield

2 Southampton Road, Westfield, us

Quality Inn Westfield - Springfield - main view

About the Property

Complimentary Breakfast: Start your day right with a delicious complimentary breakfast at Quality Inn Westfield.

Convenient Amenities: Enjoy free WiFi access, air conditioning, private bathrooms with hairdryers, a desk, and ironing facilities in every room.

Great Facilities: Benefit from a 24-hour front desk, business center, and free parking during your stay.

Book now to experience comfort and convenience at Quality Inn Westfield in Westfield.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds-Non Smoking  - Photo 1
Queen Room with Two Queen Beds-Non Smoking  - Photo 2
Queen Room with Two Queen Beds-Non Smoking  - Photo 3
Queen Room with Two Queen Beds-Non Smoking  - Photo 4
1/4

Queen Room with Two Queen Beds-Non Smoking

This room features a refrigerator, microwave, and coffee-making facilities. A flat-screen cable TV is also included.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRadioRefrigeratorMicrowave

Standard Room, 2 Queen Beds, Non Smoking

Non-refundable
Breakfast Included
20% OFF$175.76

$140.61

Includes taxes & fees

Queen Room with Two Queen Beds-Non Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
1/5

King Room - Non-Smoking

This room features a small refrigerator, microwave, and coffee-making facilities. A cable TV is also included.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRadioRefrigeratorMicrowave

Standard King Room-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$156.1

$124.88

Includes taxes & fees

King Room - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$177.36

$141.89

Includes taxes & fees

Guest Reviews

6.8
Good353 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the friendly staff.

Categories

Cleanliness4.6
Service6.6
Location9.1
Room Quality5.1
Amenities8.1
Value for Money6.1
Food and Beverage7.1
Overall Experience7.6

Select topics to read reviews

D
DíazusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 8, 2025

"Very Good"

7.0
Helpful?
K
kaiwen
Verified booking
Standard Room
Stayed in Aug 8, 2025

"Exceptional"

10.0

An affordable and comfortable stay. Very friendly staff as well.

Helpful?
C
Charles
Verified booking
Standard Room
Stayed in Aug 6, 2025

"Good"

4.0

Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there

Helpful?
B
Brandon
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Quality stay"

8.0

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.

Helpful?
C
Catherine
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Good"

4.0

Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.

Helpful?
J
JerryusUS
Verified booking
young couple
Standard Room
Stayed in Jul 30, 2025

"Very good"

8.0
Helpful?
C
Calvin
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Good"

6.0

One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.

Helpful?
K
Kristie
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Good"

6.0

Nice staff, pretty quiet. Not the cleanest room.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Pay More for Better"

4.0

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.

Helpful?
M
Michelle
Verified booking
family
Standard Room
Stayed in Jul 26, 2025

"Good"

4.0

The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.

Helpful?