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6.8 / 10 Guest Rating

Quality Inn Westfield - Springfield

2 Southampton Road, Westfield, us

Quality Inn Westfield - Springfield - main view

About the Property

Complimentary Breakfast: Start your day right with a delicious complimentary breakfast at Quality Inn Westfield.

Convenient Amenities: Enjoy free WiFi access, air conditioning, private bathrooms with hairdryers, a desk, and ironing facilities in every room.

Great Facilities: Benefit from a 24-hour front desk, business center, and free parking during your stay.

Book now to experience comfort and convenience at Quality Inn Westfield in Westfield.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds-Non Smoking  - Photo 1
Queen Room with Two Queen Beds-Non Smoking  - Photo 2
Queen Room with Two Queen Beds-Non Smoking  - Photo 3
Queen Room with Two Queen Beds-Non Smoking  - Photo 4
1/4

Queen Room with Two Queen Beds-Non Smoking

This room features a refrigerator, microwave, and coffee-making facilities. A flat-screen cable TV is also included.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRadioRefrigeratorMicrowave

Standard Room, 2 Queen Beds, Non Smoking

Non-refundable
Breakfast Included
20% OFF$175.76

$140.61

Includes taxes & fees

Queen Room with Two Queen Beds-Non Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
1/5

King Room - Non-Smoking

This room features a small refrigerator, microwave, and coffee-making facilities. A cable TV is also included.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRadioRefrigeratorMicrowave

Standard King Room-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$156.1

$124.88

Includes taxes & fees

King Room - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$177.36

$141.89

Includes taxes & fees

Guest Reviews

6.8
Good353 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the friendly staff.

Categories

Cleanliness4.6
Service6.6
Location9.1
Room Quality5.1
Amenities8.1
Value for Money6.1
Food and Beverage7.1
Overall Experience7.6

Select topics to read reviews

L
LindausUS
Verified booking
couple
Standard Room
Stayed in Sep 14, 2025

"Fred the GM was absolutely wonderful."

8.0

Good

Helpful?
S
Scot
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Excellent"

8.0

People are nice. Property is good. Rooms are small but clean.

Helpful?
D
DianeusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 12, 2025

"Good"

5.0

Close to our destination

It smelled - a cross between sweat and pot smoke The sheets were discolored and the bathroom towels were dingy

Helpful?
W
William
Verified booking
partner
Standard Room
Stayed in Sep 7, 2025

"Good"

4.0

I have so few regrets in life, but booking just one night at this “hotel” is one of them. The room was either not cleaned at all before we checked in, or they just changed the sheets and called it a day. We found hair from potentially multiple other people all over the bathroom, and the towels were so dingy, we couldn’t tell if they’d been washed or not, so we opted to air dry. We didn’t feel comfortable taking a shower in the room, which must have been the right decision, as I heard another guest checking out tell the concierge that their tub wouldn’t drain. We turned the air conditioner on when we got in (which looked like a relic from 1994), and were hit with a scent that can only be described as urine meets mold. We opted for the fan setting instead of AC, which was only slightly less offensive. We saw guests on the second floor with their doors open, instead of using the AC unit, but we were on the ground floor and didn’t want to leave our doors open to the general public at the Wendy’s drive through next door. While the sheets were clean, the mattress cover was not, as I’m sure the spider in the corner of our room could see. Every time I turned my body to (try to) get comfortable in bed, the box springs sang out with displeasure. If you’re like me, and read one or two reviews about lack of cleanliness and are thinking, certainly they’re just bougie or picky, think again. I almost never leave reviews, but this was my worst hotel experience ever.

Helpful?
D
Dianne
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Clean, quiet and comfortable. What more do you want?

Helpful?
D
Drew
Verified booking
partner
Standard Room
Stayed in Sep 6, 2025

"Good"

6.0

A little overpriced for a king bed that was broken on one side, so much that every time my partner shifted in their sleep it sounded like we were going down with the Titanic. Our bathroom was dirty with a leaking toilet, missing amenities and hair plastered to the shower wall. The term “hot breakfast” is false advertisement - you have to heat up your own bagel or toast…because everything else at the breakfast bar is cold. If I had spent less money I probably wouldn’t have much to complain about, but here we are…

Helpful?
黄金搭档cnCN
Verified booking
family_with_children
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

9.0

非常优秀!

没有

Helpful?
C
crystal
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Meh"

6.0

Our room could have used a good cleaning. When we got to our room I noticed that the trash wasn’t taken out from the people before us. I brought it to the guy at the front desks attention and he took care of it immediately. Also, the first night we stayed there the water in the shower was backing up. I brought it to the managers attention the next morning and it was taken care of immediately by him personally. It’s not a bad place but it definitely needs to be cleaned better. I wouldn’t recommend but the manager is trying.

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in Sep 1, 2025

"We'd stay again!"

8.0

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Beware"

4.0

Rude desk clerk, questionable staff, mold in room, smell in hallway wretched, towels in bathroom still had stains, fridge needed defrosting. I don’t know what the box spring was made of, but it creaked at every movement. This place needs a lot of TLC. This place is a hard pass - don’t believe the online reviews.

Helpful?