2 Southampton Road, Westfield, us
Complimentary Breakfast: Start your day right with a delicious complimentary breakfast at Quality Inn Westfield.
Convenient Amenities: Enjoy free WiFi access, air conditioning, private bathrooms with hairdryers, a desk, and ironing facilities in every room.
Great Facilities: Benefit from a 24-hour front desk, business center, and free parking during your stay.
Book now to experience comfort and convenience at Quality Inn Westfield in Westfield.
This room features a refrigerator, microwave, and coffee-making facilities. A flat-screen cable TV is also included.
Standard Room, 2 Queen Beds, Non Smoking
$140.61
This room features a small refrigerator, microwave, and coffee-making facilities. A cable TV is also included.
Standard King Room-Non-Smoking
$124.88
Guests highly rate the convenient location and frequently praise the friendly staff.
Whole place smells bad. Smoking right outside all the exits.. Room was ok and clean
The price matched the quality of the room. The staff was nice and was nice to have a balcony, however, the room needed a better cleaning and improved tv channels - no espn?!?! The carpet was moist/damn, as was the bathroom floor. Thankful to have brought slippers. The bathroom floor had pieces if hair on it. The towels needs to be replaced as had stains. Didn’t get the best sleep but we survived and got what we paid for - an inexpensive room off the highway and near our destination.
Staff was rude and hostile towards everyone. Food service was terrible and never served hot. The hallways smelled of dirty laundry and stale cigarettes. Housekeeping was very loud and rude.
Staff was ill-tempered and somewhat hostile, and breakfast was not cooked well and not served hot. The hallway smelled like stale cigarettes and dirty laundry.
I have stayed here for the Big E in the past. It's been refurbished since my last visit but still shows its age. The location is right off the Mass Pike which is great for travel but can be noisy for the same reason. We enjoyed the breakfast. It was well stocked and had plenty of selections.
Clean
The service desk is great! I forgot some toiletries, and they had what I needed.
Hotel itself was ok, room was clean. Tv did not work, called front desk, they tried to fix and didn’t succeed. Said they would call management but it was already 10PM. Ended up fixing it myself after 20 mins.. will see if I get a credit or something in the morning.
Older man checking us in was very rude, not friendly and it seemed like we were bothering him by checking in, not a good first impression of the place. Sheets had some stains on them. Toilet had been used in the room and not flushed. Cleaning staff and morning breakfast lady were pleasant. Was not worth the $200+ a night it cost. ( entire area lodging seemed to be really high this trip, time of year maybe idk?)
I booked 4 rooms for a wedding, I called to cancel 1 room due to an illness. The property sent me a cancellation notice prior to the stay but will not refund the 1 room for one night even given the circumstances and even after emailing me the cancellation. The other 3 rooms were used.
