Best Western Executive Inn

Remodeled clean room, maid cleaned good. Water issue for the facility was a bit of a problem but fixed soon. Staff friendly. Breakfast was typical… location good, could have better lighting to get in the driveway at night.

See above

our AC wasn’t working !

Everything was put together very nicely clean

Only think I had a problem with was the property never gave me back my$50 refundable deposit

Newer facility, clean, with friendly staff

Mattress on our bed needed replacement

Rooms were comfy and clean. Staff was friendly and helpful.

Nothing

Subject: Unprofessional service, false accusations, and an unbelievable police escort I am writing this to warn future guests about the deeply disturbing and hostile environment at this hotel. My stay, which began as a routine trip, concluded with me being escorted off the property by police—all because I politely requested that my bathroom floor be swept after it had not been cleaned for two days. I was extending my stay. When I brought the lack of service to the attention of the front desk clerk, Ashley, she became immediately combative, falsely claiming the room had already been serviced. When I attempted to verify the condition of the room, she resorted to baseless accusations about my conduct and the state of my room. Throughout this ordeal, I repeatedly and calmly requested to speak with a manager to resolve the situation, hoping for a professional intervention. Instead of providing access to management or addressing my concerns, the staff escalated the situation by calling the police. I was in complete disbelief when two officers arrived at my door to inform me that the hotel manager wanted me off the premises immediately. Despite my attempts to explain the facts to the officers—and having documentation proving the room had not been serviced and that I had behaved appropriately—the officers insisted I vacate under threat of being taken away in handcuffs. Being forced to pack my belongings and leave the hotel under police escort, treated like a criminal simply for requesting a clean bathroom floor, was an incredibly humiliating and degrading experience. It is beyond comprehension that a business would weaponize law enforcement to intimidate a guest rather than addressing a simple service request or allowing me to speak with a manager. The lack of basic professional standards, the hostility of the staff, and the extreme, dangerous measures taken by management are entirely unacceptable. I strongly urge travelers to avoid this property at all costs.