Embassy Suites by Hilton St. Louis St. Charles

Great hotel

Very busy hotel. If you are wanting a quiet time, dont book. Hotel full of sports teams with canceled games due to rain. The place was one giant hotel turned teen hangout. You could wait up to 5 or more minutes on 1 of 3 elevators due to people from off the streets coming inside to do prom pictures inside the glass elevators. This happened time and time again, and staff do not monitor who comes in and out. Pool was cloudy and full to the point it was hard to move. 3 seperate kid's birthday parties inviting guest who were not staying at the hotel. Pool deck was full of dressed parents taking up all the seats, and propping the side door to stand and smoke weed. Cold air gushing inside to the pool area. We left after the last heard of 15 kids arrived with only 1 family actually staying there. We finally fell asleep when a teen pulled the fire alarm and the fire alarm starts talking to evacuate. Mayhem. It took 45 min for things to calm down, strobe lights inside room to stop flashing. Breakfast was okay, but again, overan with teens and kids without parents running around. The staff do nothing to patrol people off the streets vs paying customers. Parking again taken up by people not even staying there. Paid customers parking far away lugging bags in the rain, while the covered area is full of birthday guests unloading pizza boxes, baloons, cakes, etc. This hotel does not value its paying honors members over people off the streets. Hotel beds are springy feeling. Room was clean.

The property was clean and easy to access. Close to alot of things to do in st charles. The beds were not the most comfortable. Rooms were spacious

A quick overnight to celebrate a birthday and awakened at 11:00 p.m. with a false emergency alarm! Otherwise a good experience.

We really enjoyed this hotel. Great breakfast with something for everyone in the family. The pool was closed for cleaning our first night, but the rest of the time our kids used it lots!

Definitely be returning.

This was a mother-daughter trip for the three of us (TX, MO, NY) to enjoy three nights together. Our suite was spacious and clean. We liked having a restaurant attached; the meal we ate there was delicious. Breakfast was okay (the omelet lady was fantastic!). The desk lady was wonderful. The location was terrific. BUT, finding a table in the mornings was difficult as no one was keeping up with bussing the tables. The coffee was terrible and when we tried the coffee shop they only had decaf. The snacks at the happy hour were less than impressive and one of the bartenders was rude (the other was wonderful). In the end, yes, we would probably stay here again.

N/A

The only issues was the pool and hot tub being closed. They did allow us to check out later and i appreciated that.

Excellent