Embassy Suites by Hilton St. Louis St. Charles

Stayed here for a work trip. Hotel is huge, had to park what seemed like a mile away. It's a bit dated with throwback glass elevators. Room was quite large and clean, no issues there. Hotel bar/restaurant was pricey and food was mediocre. Being a solo business traveler, most likely won't return.

Friendly staff. Dinner was delicious. Very Clean

Great stay

Great staff, fantastic hotel.

Bathtub had mold/mildew, a bunch of rust, along with the shower walls dirty. There was no shampoo in the dispenser. No sheets/pillowcase for the couch bed/pull out, had to call and got some brought to us but still no pillowcase and missing a sheet. Counters were dirty, so I cleaned those with wipes I had. The whole place needed vacuumed. It’s just in need of upgrades, I actually had a severe allergic reaction after staying, and I’m thinking, because of the mold, dust, lack of cleanness. Also, the eve reception is a nice bonus, but no one up keeps the food and it just turns into a mess after kids rummage though, you may just wanna have someone man it and hand out the snacks or just don’t have it all together. The floor was super sticky in this area and that continued the next morning at breakfast. Due to the amount of kids staying for a conference there was no seating in the breakfast area. They were just waiting for a ride. I wish someone would’ve taken initiative to move them out of that area and put them into a conference type holding room area to wait, because we had no place to sit so we stood to eat.

The bathtub was not clean. The front desk when checking in was not friendly or helpful. The restaurant was very good. The alarm that sounded like the Purge starting at 5am was awlful no guidance, just get out the building-fire trucks and no fire and no explanation. Terrible Breakfast bar was nice but cold.

Was ok for our stay. Not as nice as it was as it last year

Jonathan decided to answer a 45 minute phone call in the middle of our check in. Then gave us the wrong room? And the tv was broken.

Great breakfast and evening atmosphere

Great getaway from the city. Highly satisfactory location and staff were AWESOME!