Hotel Baia Grande

Super Lage,Nettes Personal,Tolle Pools

Zimmer direkt über der LobbyBar am Abend sehr laut!

Firstly I would like to say that I agree with all the positives in most of these reviews. The general staff are superb and I could add more names to those already mentioned but I won’t as I would no doubt leave somebody out. I did feel that our reception upon arrival was very lukewarm just being told to wait until 3.00pm to get a room but meanwhile leave luggage in an unlocked room around the corner. We discovered later that it looked like the hotel was only about a quarter full so why the wait? We were then allocated a room with the smallest balcony in the hotel which just about accommodated two chairs and a small table and was situated above the main bar/entertainment area. On the third day we returned to our room around 6.00pm to find that it had not been serviced. After phoning reception, towels and toilet rolls were bought to us but we got told that there was no one available to make the bed. I presume that such a job was below the status of the towel deliverer. On the fifth day we returned to the room at around 2.00pm and the room had again not been made up and we were out of toilet rolls. These were delivered promptly after calling reception and we were assured that the cleaning staff worked until 5.00pm so not to worry. Coming back to the room an hour later the bins had been emptied but the bed not made. Yet another call and a lady arrived who said that it was not her section but did do the necessary. All very strange. There are some odd quirks with the hotel. Normally you arrive at a hotel and, if not all inclusive, they take a run of a card and you charge any purchases to the room. Here they don’t do that and you have to pay for every transaction on the spot. Sometimes in the evening it is nice to sit on your balcony with a glass of wine perhaps and enjoy the view and the peaceful environment (When you’re not directly above the music area! )However you can’t really do that in this hotel. Every balcony is lit with cold white lighting until midnight over which you have no control. The biggest problem with this is that the walls all around you swarm with insects attracted to the light and you can get eaten alive. Crazy waste of electricity as well. Food was generally good albeit a little limited in choice. Eating at 8.00pm we did find that that some dishes were not being refilled. Sorry that this review seems very negative but it is exactly our experience. It is a nice hotel with an excellent pool which is ideal for children. As previously said the main staff are superb but we did almost wonder with our experiences whether we had managed to upset someone at management level but wouldn't know how. I know that being English doesn't always help in some quarters!!

Da limpeza e da simpatia de todos os funcionários

Another fabulous stay for 10 nights. A big thank you to all the staff for making our holiday so enjoyable. We loved the new dining room at breakfast times greeted by Andre and David most mornings. Enjoyed our walk into marina and old town. Courtesy bus is handy to visit Albufeira town. Looking forward to seeing you all again soon 😀

Tudo é 5 estrelas, desde funcionários, comodidade, excelente pequeno almoço. Decerto que sera para repetir. 😄🤩

De rust en het heerlijke zwembad! Prachtige kamer

Wat verder weg van de stad, minder levendig