Royal Orchid Metropole Mysore

Our second visit to this hotel and this attractive city; very different from more modern and hectic places we have visited, with wide pavements and interesting colonial architecture as well as the wonderful market, the mighty palace and a wonderful array of shops of all sorts. Plenty of day trips and, if you have time for a lovely city-based lakeside stroll, catch an auto to Karanji Lake. The Royal Orchid is a great base from which to do all your explorations; very near the station of Mysore Junction; a short drive to the airport; a stroll to the main shopping streets and the Palace itself. The building is very fine; the food is good - with excellent choice for vegetarians - and served in an attractive alfresco courtyard; the service is warm and friendly. We opted not to have breakfast at the hotel this time; it is a good standard buffet - but we chose to eat at one of the many cafes or food stalls that are easy to find in Mysore to add variety to this, our second visit.

Centrally located in a rustic and quaint historical building.

The jacuzzi in our room did not work despite the technician checking on it.

The building is really terrific, oozing colonial charm. On the edge of the city centre and just a short walk from the trainstation. The rooms are large, and stylish. Bathrooms are up to date. The staff is very friendly,

The place has the looks AND the prices of a 5 star hotel, but not the organisation or finesses. We enjoyed our stay but there is a lot of room for improvement. Not many breakfast options and the coffeemachine was placed rather odd in a corner, with just china cups and no saucers. The advertised High Tea at 4pm was just a pot of free tea and some dry cookies. And the swimming pool area felt a bit neglected. My stretcher was broken, the pool guy took a quick look, tried to fix the backrest and then left. 5 minutes later the backrest fell again. No wonder, the hinges were broken. We. had to explicitly ask for towels. All minor problems but they do add up.

Good heritage atmosphere, lots of character, great restaurant

Service was slow for both check in and restaurant. Hotel seems understaffed

It’s a beautiful old world property that has been tastefully updated. The courtyard is lovely. The rooms are large, airy and spacious. Clean, luxurious and welcoming. Customer service in the restaurant was good & some staff like Shivanna were excellent & attentive. While updating they seem to have forgotten that most people have multiple devices to charge near their bedsides. We have had a lovely time on past visits but this visit was not as good.

Incredibly they don’t seem to care about the comfort of guests staying there. There were parties every day in the courtyard or on the front lawn. Fair enough- all successful hotels have plenty of banquets but they know how to keep the sounds from disturbing guests rooms. Not here, because they use their courtyard & don’t care to keep the noise levels manageable. On day 2 of our visit they played loud music in the courtyard from 6 pm to 10 pm! It was impossible to get any sleep and the manager’s reaction was sheepish and unhelpful . On top of this, the neighboring hotel played loud music till 11 pm & there is virtually continuous traffic noise preventing one from enjoying the private balcony as much as in previous years. They cannot help the last, (except by installing tall sound barriers- which may change the look of the property) but they can surely work to control their own noise levels and work with neighboring hotels. Does Mysuru not have civic laws restricting late night noise?