Garden Place Hotel

They checked me into an occupied room room

It is an outdated hotel but for the price it’s good for a quick stay plus it’s near the airport. Don’t expect fancy and luxurious you’re getting what you pay for.

Elegant hotel. Older but many upgrades. Very friendly staff.

Garden Place Hotel is a solid no go for me! Dirty room, faulty working a/c unit, beds are old and have no bed liner, so you are sleeping on a sheet over worn mattress and can feel the wires, pillows are lumpy and smell, mold and rust in shower, stains under the glass on the dressers, curtains hanging off the hooks, carpets wet due to defective a/c unit and high humidity, no water in the room, and my reservation was to have a fridge in the room - no fridge. Room 232 does not allow you to even have your curtains open as they face a staircase so people can see directly into the room, you have to close them and be in a dark room with no other windows. Could not find a ho ttub or a SPA as advertised, told only jacuzzi in some rooms. There is a small public sauna next to a single bathroom and an exercise room. Total disappointment for a 3.5 star hotel. Breakfast is not included, and the muffin cost $4.50 and was rancid. Coffee was $4.99 and was bitter (old). YUCK YUCK YUCK had to throw them both out.

I love the property and the area. The room is a bit dated but it doesn't keep me from going back. The staff is great.

Not what we expected, not the cleanest and very outdated.

Good for what you pay

Hotel was great

Super cute kitschy hotel. Will definitely be back

​I am writing to express my disappointment with my recent stay at your hotel. While the exterior of the property is beautiful and well-maintained, the service and in-room amenities fell significantly below expectations. ​During our stay, we encountered several issues that negatively impacted our experience: ​Lack of Hot Water: There was no hot water for the entire first night and the first half of the second day. This issue was reported twice before it was resolved. ​Plumbing Issues: The bathroom sink had very little water pressure and a persistent leak that was reported but never addressed during our stay. ​Unusable Jacuzzi Tub: We paid an additional fee for a room with a jacuzzi tub. However, upon inspection, the tub was found to be unclean and unusable. ​Faulty Room Key: Of the two room cards provided upon check-in, only one was functional that had to be resolved late at night. ​Upon check-out, I spoke with the manager and was offered a 20% refund as compensation for the issues, particularly the unusable jacuzzi tub. I was instructed to call upon my return home to process the refund. However, after making the call, I received an email stating that my refund request had been denied by the manager. ​This denial is not only frustrating but also contradicts the resolution that was verbally agreed upon. I am extremely disappointed with this outcome. I hope to resolve this matter and receive the refund that was promised.