Sholeo Lodges Los Gigantes

Check-in & Out

Property Notes

Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link. When booking 4 rooms or more, different policies and additional supplements may apply. This property does not accommodate stag or hen parties or similar parties. This establishment offers co-working space. When traveling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. All requests for traveling with pets are subject to availability and prior confirmation by the hotel. The cleaning service is provided once every three days and linens are changed once a week. Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you. The restaurant service is self-service. Half board consists of breakfast and à la carte dinner, choosing between a starter, a main course and dessert (drinks not included). Please note that bookings on a half-board basis for the nights of December 25th and 31st will include the standard service, without gala dinners or special menus. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. When booking half board, note that drinks are not included. A deposit may be required at the property.