Park Plaza Resort - Park City, Ascend Collection Hotel

The property is currently being renovated but is already very nice. My room was clean, quiet, and had everything I needed. There's a convenient store at the end of the street and the grocery store is about half a mile up the road. Plus a few restaurants across the street or a short walk away. I will absolutely stay here again.

Staff was very helpful and went out of their way to solve a prior us. Beautiful unit 2 bedrooms and 3 full bathrooms in the unit. Very quiet and comfortable. Highly recommend

The property is in middle of renovation. The staff is nice and the suites are nice.

Everything was excellent

The hotel is in renovation, so part of the facilities are not working, but it was disclaimed before booking the stay. The best part of the hotel is the staff. The best check in ever in a hotel. The room is comfortable, the kitchen well equipped, and the bed and pillows are fantastic (great sleep). There is only one small thing: the furnace / ventilation was a little bit noisy. Plenty of food options around the hotel, The free bus stop is less than 100 meters giving you easy access to the Market, Fresh Market, Walgreens, Park City Mountain, Main Street and more restaurants. It's not close to the Main Street, but it is an awesome place to stay. I'll return in the future.

Spacious room, convenient shuttle to the ski areas, very friendly and helpful staff

Heater didn’t work properly wouldn’t warm the room. It was very noisy and had to run continuously. Took long time for hot water. Sink faucets were backwards for hot and cold. Staff said they would put electric heater in room but never did

Great location and very comfortable room. There was plenty of room for my family to spread out. We had a lot of closet space and drawers so we were not living out of a suitcase for the whole trip. I loved the fireplace and the view of the mountain. I was a little disappointed that the pool/hot tub was under construction so we were not able to use it. Otherwise, all the amenities were great. Loved the free laundry option and the shuttle made it very easy to get around town.

The pictures online are very deceiving. The inside area is very outdated and in the process of being remodeled. Would have been nice to know the pool and hot tub were closed when we booked rather than after the fact. The floors creaked so bad that we knew every time the people above us got out of and bed and everywhere they walked. We also did not know the air/heat in the rooms could not be adjusted below 68. Our room was so stuffy we couldn’t sleep at night and had to open the balcony door to get any relief. The pillows were so uncomfortable, I had severe neck pain our entire stay and that was after requesting more pillows during our stay. After trying 8, I considered buying one just for our stay. Usually don’t leave bad reviews but want people to be aware before booking.

The hotel staff was very nice and recommended