The Brothers Karamazov Hotel

A colleague and I stayed here for 4 days in June 2011. We booked rooms back in January, with a buffet breakfast included. We were courteously welcomed on arrival and checked in efficiently. Our rooms were ready and were spacious, comfortable, air conditioned, remarkably well-lit and clean. They were fitted out with everything listed on the hotel's website and all appliances, etc., worked. Beds were impressive. The location is pleasingly quiet and the staff were excellent, helpful and friendly. Receptionists were fluent in English, French and German. Breakfast was absolutely fine. On one occasion we opted for the business lunch. The choices, presentation and standard were very good and the price was incredibly modest. The hotel was busy and generally fully occupied; I heard no customer complaits whatsoever. During the stay my colleague was taken ill. The hotel immediately contacted an international clinic which sent a medical response team, including a doctor as well as a paramedic, within 20 minutes, despite heavy rush-hour traffic. I rate the experience at this hotel very highly, would definitely return there any time and am pleased to recommend it strongly to everyone. It may not be five star rated but it treats its guests / clients as though they were 5 star.

The Brothers Karamazov Hotel in St. Petersburg, is one of the great finds in Russia. Top European quality service, cleanliness and comfort at very reasonable rate. Room larger and more confortable than expected. Staff very courteous and helpful in retrieving our luggage after Delta Air Lines lost it for three days. Assisted with taxis, language, directions and additonal sevices.

This is quite nice hotel. Location is very good. Hotel is very close to subway (5 minutes walk) , and is located near city center. Staff at the reception is very friendly and professional. However, it is not 4 star hotel. It is rather solid 3 star hotel. Room does not have secure locker, there is no bath tab, electric power outlets are loose, desk in the room is not quite convenient to work. General impression is positive. Service is adequate to a price.

The only annoying thing about the place was the beds were cots with bedskirts over the bottoms, but the second I sat on it I knew. Otherwise, very nice, quiet and helpful staff.

The hotel was clean, the location is not bad. The beds were very hard and we found them uncomfortable. The towels were not fluffy, the bedding was too basic. The wardrobe in the double room was not big enough to fit our clothers, it's OK just for 1 person. And breakfast was the same boring every day, not much choice, though coffee was good. I would say this hotel is a good place to stay for 2-3 nights.