Hotel Copernicus

Everything

Friendly, clean, proximity to town square

Nothing

The hotel is perfectly located to visit the important sites. Almost all are in a short walking distance It's very close to the Wawel castle, the Peter & Paul cathedral and the main market square. The staff at reception was professional, helpful and competent.

Many rooms ( including ours) have no view and only a window facing the inner ( covered) courtyard which serves as a lobby. The room felt pretty dark, difficult to get fresh air. The breakfast was a pain - there is a small buffet , but mostly you have to order a la cart and the kitchen is extremely slow even when there are just few guests for breakfast ( 30 min waiting time for a boiled egg) and they mix up orders.

Even though the facility was beautiful and comfortable the very best part of the place was the superb friendly staff. The location couldn't be beat.

Everything was perfect. We didn't want to leave. There really wasn't anything that we didn't like about this wonderful hotel. Some might balk at the price but we certainly got what we paid for and would love to return.

Hotel Copernicus sets the benchmark every hotel should strive to achieve. From the beginning to the end the service and attention exceeded all our expectations. Any question we had prior to our trip was responded to immediately by Mateusz at the front desk. We got to the Hotel before check in time but our room was ready for us. We met the GM of the hotel Joanna Wilgierz who was welcoming and attentive. From that point on she knew us by name and was always asking if we were enjoying our stay and if there was anything else they could do. Joanna’s team were all top professionals. I believe her entire staff were happy they were working at such a wonderful hotel and that came across to all their guests. We had dinner at their Michelin suggested restaurant and our server was Kasper. He explained each course by ingredients and how it was prepared. He also makes an excellent cocktail. They have an amazing spa which you should take advantage of. We were unable to book any treatments because of our busy schedule. We did walk through and found it to be well equipped the with top-of-the-line products. There is a roof deck with amazing views of the Wawel Castle We had the pleasure of staying in one of their suites. The bed was very comfortable the bathroom was well appointed with a separate shower and bathtub. Another major plus is the location. It is in the heart of the old town but on a very quiet street. The best location of any hotel. Please take my advice and book your stay at Hotel Copernicus it will make your trip to Krakow your best vacation.

Hotel situato nel centro di Cracovia a due passi dal Castello e dalla piazza principale. L'hotel è un edificio storico molto ben tenuto. Il cibo è molto curato e consigliamo la cena gourmet stellata. La spa è piccola ma molto curata e accogliente. Usufruito di massaggi di buona qualità.

Le stanze standard sono un po' carenti in diversi punti e non proprio all'altezza di un 5 stelle (poco luminose, affaccio interno e non all'esterno, il letto è attaccato a una scala, bilancia non funzionante). Abbiamo chiesto un upgrade e gentilmente lo staff si è proposto di assegnarci una magnifica suite di ottimo livello che consigliamo in fase di prenotazione.