Hotel Copernicus

- fantastic location, right next to the Wawel Castle - a beautifully renovated old townhouse - feels very special to stay there especially if you appreciate historic hotels! - I was able go early check-in which was a very welcome gesture after a long flight- much appreciated! - I requested a change of bathrobe and it was addressed immediately - most staff kind and courteous - spa/pool facilities are lovely. Beautiful touches with the candles and what not. - toiletries in the room are very good quality - linens were very comfy, felt very crisp and squeaky clean - gorgeous wooden furniture (closet, bed, desk, etc) - generally a cozy feel, with a gorgeous patio, some nice plants, beautiful glass ceiling

devil’s in the details - compared to other 5* hotels of similar value (and other R&C hotels), Copernicus was underwhelming with regards to several aspects: - no turndown service - no creamer for milk in the room; you need to call the restaurant to ask for milk for your coffee. On the day of my check-in I waited about 30mins (needed to call again to follow up), and the restaurant staff on the phone wasn’t courteous. Tho, next day I requested milk at the reception and it was delivered very rapidly. To create a 5* hassle-free experience there should be powdered creamer in the room with the possibility of ordering fresh milk from the restaurant if one wishes to. - much of the interior was outdated (shower, rugs, lamps, paint job, etc) - walls are very thin; noise from the corridor and rooms next door were quite loud and bothersome - most kits are available only upon request

This is our third stay at Hotel Copernicus spanning 20 years, and it was another exceptional experience. The team made my husband’s 60th birthday unforgettable with sparkling wine, a handwritten note, and a superb seven-course tasting menu. The chef’s food was truly outstanding — we have eaten in several Michelin-starred restaurants, and he is certainly worthy of one. Kasper and Sylvester were exceptional hosts, and the chef’s surprise birthday cake was a lovely finishing touch. Elegant, warm, and consistently excellent — Copernicus never disappoints.

Le cadre, l’ambiance,l’excellence du restaurant

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Öffnungszeiten Spa (erst ab 9 Uhr).