Pegasus Suites & Spa

Beautiful place

Very Good, But, no elevators...

Staff especially Maria made our stay rewarding. Thank you to all your Pegasus staff for our wonderful stay here in Santorini

We had a very disappointing experience from the moment we arrived in the hotel! Front desk is very rude and lacks empathy and they are very dismissal oriented. We could not check in our room until 6pm, we paid for the angel suites which is a room that has no privacy. This room is located right next to the hotels pool! Everyone will be able to see you at your room deck and pool. The views from the room are very beautiful but it does not make it worth what the rook lacks. The reservation department did try The breakfast is not good. The spa service is good and the luggage helpers are amazing!

The room was clean but the towels were hard and old. This hotel is not 5 star hotel. I had to pay an upgrade cause my first room with the jacuzzi was not good. The staff is super friendly and helpful no complain about that but the facilities were bad. The breakfast was not good. Not too many options to eat. The view from my new room was incredible.

A VERY SPECIAL PLACE ! Excellent hotel with being part of the most beautiful picturesque location you see on all the travel brochures of Santorini! Clean beautiful , just wonderful place! See cruise ships from your room coming, staying and going. Walkways

The views from Pegasus were beautiful, but overall the stay was disappointing. Check-in was confusing and difficult to find, with us hauling heavy luggage down many steps only to be told it wasn’t the right location (even though we followed signs to the “Lobby”). The balcony areas lacked privacy, and staff often entered without notice. The worst issue was laundry service — I was told it would be ready by afternoon, but it wasn’t returned until 9:30pm, ruining our evening plans, and cost 65€ for just 5 outfits. For the premium price, these issues were unacceptable and I would not stay here again.

A Truly Exceptional Stay at the Pegasus Hotel From the moment we arrived at the Pegasus Hotel, we knew we were in for something special. The staff went above and beyond to make our experience unforgettable. Euthimhs, John, Maria, Efi, and Lona were all incredibly welcoming and attentive, offering us a warm, personalized service that truly made us feel at home. The highlight of our stay was when they surprised us with an upgrade to a gorgeous room. It was spacious, beautifully decorated, and had the most breathtaking views. The attention to detail in the room made it clear that the hotel truly cares about providing an exceptional experience for its guests. The hospitality from Euthimhs, John, Maria, Efi, Lona and many other incredible staff was second to none. Whether it was offering local tips, ensuring we had everything we needed, or just greeting us with a smile, their kindness and professionalism made our stay even more enjoyable. If you're looking for a place where you’ll not only enjoy a fantastic stay but also be treated like family, look no further than the Pegasus Hotel. We can't wait to return!

Great place to stay but be aware that you'll be walking alot

Maria was fantastic as a personal concierge and the entire staff including Effie were the best. Totally romantic, special and visually stunning. 5 star.