Campanile Hotel Dartford

If have zero star i will do that I checked into this hotel on Sunday, 28th September 2025, and was given Room 126. The entrance light in my room was not working, so I reported it on the same night. However, nothing was done on Monday or Tuesday. I went back to the reception to inform them again, and they told me it would be fixed on Wednesday, 1st October 2025. Unfortunately, it was still not repaired. When I asked the receptionist again in the evening, the response I received was quite strange—they told me that they “cannot change the bulb physically.” I find this completely unacceptable. I paid for six nights, but the basic facilities were not maintained, and the service was very poor. I strongly advise others to avoid staying at this hotel.

I feel the need to write a review, yes this location is dated and badly in need and f a refurb but that’s Travelodge’s fault and not the staff. They are working with what they have and although a bit run down it was clean. The lovely lady on reception was great and couldn’t do enough to help us (sorry I didn’t get your name) so yes I’d go back and look forward to seeing the great changes of this potentially amazing hotel,

The room smells horrible, the desk is scratched and old, the bathroom smells bad and super old, the corridors smell very bad of cigarettes, I lost my money in this hotel, we had to leave the place because I told the guy at the reception to please change my room and he very kindly changed me but the room also smelled bad, we left the hotel and lost the money, I do not recommend it.

Who managed the "refurb" or "redecoration" of this hotel when turning it into a travelodge? The franchise should be ashamed and that person/team should be sacked. It is not your typical travelodge style or decor, it is a mismatch of colours and honestly terrible. The rooms are awful and the bar is a joke. No character at all, no atmosphere. Awful. Really let the travelodge image down.

Worse than any hotel I have ever stayed in , dirty smelly , holes in carpet not fit to be sold to the public ,really small room , hairdryer hanging off the wall , a electrical hazard , shower dirty I could go on...

Very disappointed, I understand that the hotel has been taken over and there’s plenty of work to do! Not only are the rooms pretty grim, the hairdryer didn’t works and half the lights were out. We decided to eat at the hotel, I was surprised that the restaurant was so empty for a Saturday night. I should have realised the warning signs ! There were dogs and out of control kids running around the restaurant! There was one staff member manning the bar and taking all the orders . He was clueless! They were out of stock of quite a few dishes. As a coeliac there was barely anything I could eat! After waiting over an hour for the food it came, a pile of lettuce with no dressing , literally just a pile of leaves . The chips were raw, pale with no colour and crunchy. They forgot part of the food order. Overall a 1.5 hour wait! No lifts no if you’re not able, logging a suitcase up 3 flights of stairs isn’t great! Parking was good and the guy on reception was very helpful.

This hotel is going through a transformation from a Campanile to a Travelodge. I’d wait until all the transforming has been done before booking a room there! I’m sure that when it’s done it’ll be fine but the room we stayed in was well below par of that expected of a Travelodge. And I wouldn’t usually book a Travelodge expecting anything special.

Terrible. No charging points and only one socket. Carpets worn out and filthy. Hairdryer didn’t work. Dead insects in toilet and creepy crawlies in the bathroom. Towels were folded but dirty when unfolded. Absolutely atrocious

I paid for a hotel I couldn’t stay in the room with dirty lights Brocken and falling of the walls bath had a hole init and mould everywhere I asked for a refund when I checked about and was refused I left and booked in to a holiday inn For the rest of the week I have followers over 100.000 Because of the video of the room I will never stay at a travel lodge again and all my work congee and all that saw the video

Positive, the staff were lovely especially the chef who made breakfast. She was honestly really lovely. That's it as far as positives go. From when we arrived the rooms were wrong had to wait almost an hour for this to be sorted. With reception going back and forth with what I assume was head office. The next day there was no one on reception to report our faults to. The pillows were pure filthy. How these pillows were still in the room is beyond me. The window didn't open really and although there was a fan supplied there was only one plug socket in the room. So couldn't charge our phones if we wanted to cool down. This place has put me off Travelodge, which is a shame as I travel a lot for leisure and work but cannot justify paying money to stay in somewhere dirty.