Hilton Garden Inn Atlanta Marietta

There was a huge party with loud music and it was going on through the night in a room… the hallways smelled strongly of Pot. There was no heat in the lobby at all and no heat in my room!!

They said they would give a refund but they haven’t yet and I showed pictures were the thermostat was set to higher heat but never got warm.. the man in the lobby working literally had a kerosene heater, which I’m not sure is safe for in doors

Nice

Clean and breakfast

Location

Very cold lobby not heat and even the workers there had coats on at the front desk and the restaurant. Fire place was not lit. There was a portable heater in the lobby that was on we we arrived but the next morning at breakfast it was freezing and the dishes and utensils were even cold. Could not enjoy breakfast because it was so cold. Courtesy coffee was in a cubby hole, not visible. The Keurig maker was dirty. No creamer. The three flags out front were old and shredded needed replacing. The staff were all very nice which let me know none of the negatives were their fault. They had no control o er non working heat or supplies. The room itself was okay, but would have rather had a shower than a jacuzzi tub which was hard to get in and out to shower.

Hotel needs some updating. The wallpaper coming off the wall, the moldy hvac vents, the hole in the wall and the terrible drywall repair leaves a lot to desire.

the location is perfect. we stay here often.

Our sink had a super slow drain, which made brushing teeth disgusting so I called the front desk about it. The next day I get a message offering to move rooms which I declined because we had already gotten dressed and were out for the day. They did not compensate me at all. They offered me free breakfast or HH points, which I declined because I had plans...and never use the points. The room should've been free or they should've comped a nights stay...in my opinion.

Location

Check in staff not friendly. Air conditioner unit kept flashing a blue light on it all night.