Palmetto Inn

There were bugs in the room & the fumes from the broken heater made me sick, I had to cancel my trip. The owner would not refund my money, all though ii had a trip cancellation policy that I paid an.addition.fer for. This place needs to be inspected by the health department & closed down.

This hotel is so run down and disgusting I will never stay here again so nasty I dont know how its still in business

Recommended by Hotel.com and after my stay I contacted Hotel.com and said this hotel def must be taken off their list of recommendations. I would never recommend the hotel to anyone and I have stayed in lots of hotel in many states. Hotel needs updating extremely, and service is basically none. The room was very old, TV old bubble type screen, reception not even good. bed.mattress old, few towels, no kleenex, no coffee, A/C didn't hardly work (only ran for 15-20 min, then shut off, would not cut back on autom, . Could not find another hotel at that time of night or drive further. Checking in took a while at counter, was told by Hotel.com there was a continental breakfast and coffee. Asked Manager of hotel upon cking in, what time was breakfast, He said there was no breakfast served. I asked was there coffee in the room and if not was there coffee in the lobby, he said no to both. I was rather shocked about the answers and he proceeded to tell me if I wanted coffee I could go next door to the service station to get it. I've never experienced such before!! I also may have been the only guess there or possibly only a handful of guess there if that. Not sure but do know I felt things were a little sketchy because I didn't see hardly any cars but it was absolutely too late to continue on my trip and trusted Hotel.com to have booked me into a descent hotel. I did receive a $25 credit from Hotel.com but still feel that wasn't adequate for what I totally paid and endured.

Hotel room was clean and comfy and staff was friendly

There aren't enough words to describe how nasty this place is and smells. If it were not for bad the traveling conditions were at the time and how late it was, we would NEVER have turned into the parking lot.

It was a place to sleep. Bed was hard, pillows were awful, no cable the stations were local only and WiFi signal was so weak my kindle would not stay connected. One night stay was $67 plus $10 for my pet. If you are looking for just a place to sleep, this is it.

Nice for the price! Cable needs an upgrade...most channels came in fuzzy!

The door lock was broken, the bed sheets were old and were falling apart with holes everywhere. The room was a nonsmoking room but it had a strong smoking smell.

Don't come to this hotel is very nasty rats and roaches and it's dirty

Spoke to staff at hotel and was informed that there is absolutely no upper level. Agent at Expedia said that the hotel had upper level when he read the stats on the hotel. Also I was given contradicting info concerning the amount to charge my card.