American Regency Inn

The room is smelly and the bathroom is moldy. It's terrible.

We had a warm welcome despite the last minute booking and late hour, after a 4 ½ hour drive, having evacuated from the Grand Canyon North Rim fire. Our host was very kind and generous. I’m not saying you should *plan* it that way, but this motel is ideal if you have a late arrival. Most reception/ check-in desks in Williams shut at 11pm. We headed back to Williams because it was safe and had tourist amenities, but most importantly, American Regency Inn would still be open. Comfortable room with large comfortable King bed. Proper heavy wooden furniture. Good air conditioning. 2 chairs & 2 bedside tables with ability to charge phones; fridge; soap and sachets of other toiletries. Immaculate sheets and towels. Possibly the bathroom floor could have done with an additional sweep, but otherwise was very clean and exceeded my expectations. Very generous with coffee and other amenities in the room. We mentioned something extra, that we wouldn’t necessarily expect, and he brought it to our room straight away. I read a review which mentioned stuff outside the room. We wouldn’t have noticed the few leaves which must have blown over during the day, but our host was sensitive and picked them up. I feel petty mentioning it, but some readers might want to know that particular point has been addressed. Far more importantly, it illustrates an attitude of listening to feedback and taking action. The quality of the room was good, and yes we were lucky to find somewhere that we could check in late, but it was the host and his outstanding customer service which were the game changer. We would absolutely stay here again as our first choice.

Warm welcome. Comfortable King room with comfortable bed. Proper wooden furniture. Good air conditioning. Fridge; soap and sachets of other toiletries. Immaculate sheets & towels. Cleanliness exceeded expectations, inside and out. Generous w/coffee & other amenities in the room. We mentioned something extra, that we wouldn’t necessarily expect, and he brought it to our room straight away. Quality of the room was good, and we were lucky to find somewhere that we could check in late, but it was the host’s fantastic customer service which means we would stay here again as our first choice.

Good if you're passing by as a solo or couples night. Bad if youre traveling with family

Classic motel nothing fancy. Beds and pillows were comfy. Room was clean and everything worked. Staff is friendly.

This is a good place to stay while you visit Williams

This cozy little place was perfect on the price, better for the location, even better on the customer service. It’s not the Waldorf but it was great for our three day mini vacation. My wife is picky and used to the higher priced hotels, this was a spur of the moment getaway and I was surprised on the shops and restaurants that were all within walking distance.

The room was cozy and very close to downtown Williams

The bed was dirty, I honestly left to go somewhere else

There are no microwaves in the rooms there is one OUTSIDE that all the rooms share. It’s a weird set up. Bathroom was dirty. Night stand had dust on it that was thick so didn’t get washed/dusted/disinfected. Drain in shower was clogged. The refrigerator provided didn’t cool.