Condesa df, Mexico City, a Member of Design Hotels

The location and the breakfast were the only good things about the hotel

The staff is not friendly, the beds are very uncomfortable, the rooms are small, it is super noisy at night - they should at least provide earplugs.

Location

Noisy, cramped rooms, dark

Awesome hotel!

it was not a good experience, from smoke smell towels, to them giving someone else our room key and them just walking into our room, finding someone else's passport inside the locked room safe, killed a brown recluse spider in the bathroom, the picture showed a nice big renovated room what we got was run down, old holes in the wood floor. the maid walked into the room twice unannounced, they left some bottle of water next to the bed that was obviously refilled, never touched it!!

You’re getting 3 star hotel accommodation for 5 start prices. I’ve stayed at many hotels in CDMX this one by far missed the mark. The bed was so uncomfortable. The towels and robes are old. There is no sound proof. Generally lacks what you expect from a 4/5 start hotel.