Nightelier Rye

There was a mix up and some confusion with the booking date. Louise at reception was exceptionally friendly and resolved the issue by upgrading us to another available room on short notice. I received a call from a person from the hotel after checkout — not particularly phone friendly — demanding my credit card to make another payment. I would recommend this person is trained in being more approachable and clearer on the phone. The booking date was amended with the booking agency and the problem was overall resolved. In a side note, the room also had a damp carpet smell and the bathroom fan did not work. Maybe the smell and the fan are correlated. I recommend the room is aired out and debumidified before new guests go in the room. Overall, it was an enjoyable stay.

It was a nice place to stay

The staff member that greeted us wasn’t very welcoming

Amazing

Great spot. Close to everything. Room was spacious and comfy. Happily stay there again!

Very enjoyable stay in generally great place Few small details stopped me from saying it was 5 stars, like not having individual reading lights and that the bathroom sink took a long time to drain Generally the ambiance was really good and I would recommend it to anyone

Check in was easy , room was ready early staff were friendly . Great location could walk to shops , dining and beach . Quick drive to the hot springs . Will stay again .

Allowed early entry into apartment - 12.30pm. Clean, neat and access to pool was great as we were on the ground floor with porch area direct access to pool.

Large decent rooms with friendly service

It was a nice