Hilton Garden Inn Tri-Cities/Kennewick

Restaurants

This was our first stay here, and it may not be our last. Super friendly and accommodating staff. Well-located for our needs. Less than 10 minute walk from grocery, restaurants, and other stores. The elevators don't take forever. The rooms are comfortable and have the usual amenities. TV with a million channels, microwave, mini-fridge (no freezer compartment), two free waters, closet, mirrors. two night stands chairs, desk, two types of blinds for the windows, A/C, heat, phone, separate bathroom including tub and shower, carpeting. Clean, no bad odors. We had just one roll (partial) of TP and we had our Do Not Disturb sign out so we were bypassed and with TP running low, we asked a cleaning attendant if we could have a roll, and she gave us two. In-house restaurant, basic foods at the front desk. Breakfast is available but it is NOT complimentary, so plan accordingly. Dogs allowed. Quiet, set back from the road so no road noise. We visit Pasco annually and may stay here again if it's less expensive than the hotel across the way where our conference is, or if our blocks of rooms get booked up again. My only complaint is no complimentary breakfast. Fitness room, pool (small), meeting rooms, covered entrance for unloading in inclement weather. Free Wi-fi that's easier to use than any place I've ever stayed at. Goos lighting, nice decor. nothing to be repaired in the room. Ice machines. Key cards, secure doors. The bathroom has soaps, towels, tissues, etc., and the shower has three bottles on the wall for pump shampoo, conditioner, and body gel. Coffee maker and ice bucket. Comfortable bed with four pillows.

The special greeting we received by the young man when checking in! He was very kind and helpful

The location is good. This hotel seems to be a good landing spot if you have a conference or training in town, so for this, I think it is a sufficient stay.

There is a very slight/faint smell of smoke or stuffiness. It could be the age of the building perhaps.

Really nice place. Cant go wrong staying here.

The property was nice, comfortable and clean which it should be for $200+ a night. My only peeve is it said continental breakfast and I travel a lot and to see $18.50 for a basic continental breakfast. I would have stayed elsewhere had it been clear on booking.

Great stay

The stay was fine but do not do the continental breakfast. Grabbed an orange juice and yogurt and was given an $18 bill. When asked what that was for, they said the breakfast was not included with the room, but they weren't allowed to tell people that anymore. No signage stating anything of the sort. Ridiculous business practice.

Needed to stay in Kennewick for a Dr. appointment and choose to stay here. The staff was great, very friendly and our room was very nice. I had an afternoon appointment and the staff was great to let me have a later check out. My husband ate in the restaurant and the food was really good. Would stay here again if I needed to.

Cant go wrong with this property!!