Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Friendly service, great food, plenty of drinks

Small resort , perfect for couples and a relaxing getaway. When are large group arrived they became understaffed. Otherwise fantastic staff and everyone was super friendly and spotlessly clean

If you are looking for a RELAXING vacation spot - this is the place for you. The staff is FANTASTIC, the property is very clean and well maintained, and even when the resort is at capacity, there are spots at the beach and pools for you to lounge (even at 2 in the afternoon). There are a variety of activities, but not a ton of them. There only 4 restaurants (one of which is just a lunch spot) but the food is good. They have themed dinners several evenings during the week and the only buffet is at breakfast. I'd recommend downloading the app so you can read the menus and see the activity lineup. If you are looking for a place with a hopping night life and a TON of activities and dining options - look elsewhere - this is not your hotel. With only 148 rooms, it's small and quiet. We went to unwind, relax, and just chill - Margaritaville Cancun (the family friendly one) was perfect for us and we'll be going back.

This was a good all inclusive hotel right on the beach with lovely pools and landscaping. I was upgraded to a swim up room which was lovely. The hotel had a Mexican fiesta on the beach one night with dancers and musicians and I did the morning yoga. The restaurants are menu service for lunch and dinner. The only downside is the hotel is not near a town centre and has a very poor road to get to it. Overall I enjoyed my stay here!

Small resort .. very quiet not much nightlife

Pros: -Close to the airport, typically you will be the first drop off and last pick up from and to the airport which is important. - Cozy - Clean - Relatively good food but not the best, we liked the Latino restaurant better - The area is within the Uber pick up range - Good room service - Overall, friendly staff Cons : - Not so many fun activities specifically no playing, game or sport, not sure if is the planning issue or the people prefer to relax and lay down - I tried calling front desk from my room several times and no pick up, I had to walk to the lobby - There is an on tv resort app and mobile app that appears to not be synced with each other, the mobile app is more up to date with the plans, schedules and activities - we tried to order food and room service through the app, although it appeared to be sent on the phone after a 1.5 hour waiting, I went to the lobby and the concierge said the request was not received - Not a walkable neighborhood In overall we had a good experience and enjoyed our stay.

Great chill trip, great service and food, very accommodating for food allergies. It is dated but very clean

Outstanding stay all around

We really liked the vibe of Margarita Ville. Staff were so friendly and welcoming, providing the best service.They all seemed to like their job.There were also many activities you could attend each day like paddle boarding, painting classes, chocolate tasting, dinners at the beach, etc. Food had a good variety but the quality was on the medium side rather than excellent. But I will go back for sure and recommend to others as I am not a foodie. Lol

In Brief: it did not live up to 5 star expectations but overall good value. I’d like to provide a more comprehensive set of ratings in my review so please see below for Food/Restaurants, Room/Amenities, Service, Entertainment, Overall Thoughts. Food/Restaurants: 3/5 TAKEAWAY: if you don’t care about food you will probably be ok with many of the options. Not for foodies. Room/Amenities: 5/5 TAKEAWAY: The rooms are great and you can’t go wrong with a ground floor room but keep in mind what you want to prioritize- cool room? Swim up. Access? Garden Suite. Service: 2/5 TAKEAWAY: there are lots of gaps in service to be considered 5 star, more like a 4 star at best. Entertainment: 4/5 TAKEAWAY: understanding that it’s Margaritaville the rock makes sense but we wish there was more cultural music and it doesn’t need to be so loud as this is the more family friendly resort vs the adults only one. Overall: 3.5/5 I wish I could give this resort a higher rating but there were enough gaps that I feel it has a lot of room to improve. That being said it was a great value for the money and there were standout moments. It was an overall enjoyable time and we made a lot of great memories. The standouts were The Compass Bar, Joes Merchant, Latino and the overall environment. The backdrop made it possible for us to enjoy ourselves and we learned where to go and when to get the most out of our experience (which bars, which restaurants etc).