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8.6 / 10 Guest Rating

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All - main view

About the Property

Escape to paradise at Margaritaville Island Reserve Riviera Cancún, where luxury and relaxation meet!

Spa Retreat
Relax in our full-service spa featuring rejuvenating massages, body treatments, and facials designed to pamper you from head to toe.

Diverse Dining Options
Savor international cuisine at The Beach House among our four dining establishments, or opt for 24-hour room service to enjoy delectable dishes in the comfort of your room.

Endless Recreation
Dive into fun with four outdoor swimming pools, three hot tubs, and an invigorating health club. With complimentary Wi-Fi and babysitting services, you can unwind knowing every detail is taken care of.

Book your unforgettable stay at Margaritaville Island Reserve Riviera Cancún today!

Facilities & Amenities

Full-service spa
Fitness facilities
Proposal/romance packages available
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite (PARADISE CHILL OUT SWIM UP) - Photo 1

Suite (PARADISE CHILL OUT SWIM UP)

1 King Bed624-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with pool viewsRelax - Swim-up room access; in-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

58 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

PARADISE CHILL OUT SWIM UP SUITE - PRCOSUSE

Non-refundable
All Inclusive
20% OFF$607.16

$485.73

Includes taxes & fees
Junior Suite (Swim Up Paradise) - Photo 1
Junior Suite (Swim Up Paradise) - Photo 2
Junior Suite (Swim Up Paradise) - Photo 3
Junior Suite (Swim Up Paradise) - Photo 4
1/4

Junior Suite (Swim Up Paradise)

2 Queen Beds463-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with pool viewsLayout - Bedroom and sitting areaRelax - Swim-up room access; in-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Junior Suite

Non-refundable
All Inclusive
20% OFF$433.47

$346.78

Includes taxes & fees
Suite (PARADISE CHILL OUT ) - Photo 1
Suite (PARADISE CHILL OUT ) - Photo 2
Suite (PARADISE CHILL OUT ) - Photo 3
Suite (PARADISE CHILL OUT ) - Photo 4
1/4

Suite (PARADISE CHILL OUT )

1 King Bed624-sq-foot individually decorated room, furnished balcony/patio with ocean views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

58 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Paradise Chill Out Suite

Non-refundable
All Inclusive
20% OFF$507.5

$406

Includes taxes & fees
Suite (Swim Up Paradise) - Photo 1
Suite (Swim Up Paradise) - Photo 2
Suite (Swim Up Paradise) - Photo 3
Suite (Swim Up Paradise) - Photo 4
1/4

Suite (Swim Up Paradise)

1 King Bed and 1 Double Sofa Bed463-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with pool viewsLayout - Bedroom, dining area, and sitting areaRelax - Swim-up room access; in-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Swim Up Paradise Suite

Non-refundable
All Inclusive
20% OFF$523.61

$418.89

Includes taxes & fees
Junior Suite (Paradise) - Photo 1
Junior Suite (Paradise) - Photo 2
Junior Suite (Paradise) - Photo 3
Junior Suite (Paradise) - Photo 4
1/4

Junior Suite (Paradise)

2 Queen Beds463-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Paradise Junior Suite

Non-refundable
All Inclusive
20% OFF$427.26

$341.81

Includes taxes & fees
Room, Ocean View (Paradise) - Photo 1
Room, Ocean View (Paradise) - Photo 2
Room, Ocean View (Paradise) - Photo 3
Room, Ocean View (Paradise) - Photo 4
1/4

Room, Ocean View (Paradise)

1 King Bed312-sq-foot individually decorated room, furnished balcony/patio with ocean views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

PARADISE OCEAN VIEW ROOM

Non-refundable
All Inclusive
20% OFF$403.43

$322.74

Includes taxes & fees
Paradise Suite - Photo 1
Paradise Suite - Photo 2
Paradise Suite - Photo 3
Paradise Suite - Photo 4
Paradise Suite - Photo 5
1/5

Paradise Suite

1 King Bed534-sq-foot individually decorated room, furnished balcony/patio with garden views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

PARADISE SUITE

Non-refundable
All Inclusive
20% OFF$429.89

$343.91

Includes taxes & fees
Room (Paradise) - Photo 1
Room (Paradise) - Photo 2
Room (Paradise) - Photo 3
Room (Paradise) - Photo 4
Room (Paradise) - Photo 5
1/5

Room (Paradise)

1 King Bed322.9-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with garden viewsRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

PARADISE ROOM

Non-refundable
All Inclusive
20% OFF$383.6

$306.88

Includes taxes & fees

Guest Reviews

8.6
Excellent173 verified reviews
AI Summary

Guests highly rate the beautiful resort with family-friendly amenities and frequently praise the great access to excursions and activities.

Categories

Cleanliness8.8
Service8.3
Location9.3
Room Quality9.0
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience9.1

Select topics to read reviews

D
Dara Rachelle
Verified booking
partner
Standard Room
Stayed in Apr 17, 2025

"Exceptional"

10.0

My boyfriend and i had a wonderful time staying at margaritaville. We loved how relaxing the environment was, the staff was so lovely and helpful. We wished there was a way to have some food around the pool, only option was to order room service or go to the buffet, it would be convenient if you were allowed to take food out of the buffet resturant. Otherwise had a wonderful time, 9/10. Would recommend.

Helpful?
N
Nancy Margaret
Verified booking
family
Standard Room
Stayed in Apr 17, 2025

"Exceptional"

10.0

The friendly helpful staff/workers are what really made this such an enjoyable experience. They are all hard working and will go out of their way to accommodate the visitors.

Helpful?
M
Martin
Verified booking
partner
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

The workers are the best

Helpful?
J
Justin
Verified booking
Standard Room
Stayed in Apr 14, 2025

"Exceptional"

10.0

Clean and friendly staff. Quick access to the beach. Smaller resort felt more private.

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Apr 12, 2025

"Good"

6.0

Very friendly wait staff. Always gracious and kind. We did not care for the constant badgering to sit and listen to the spiel to become a Karisma member. At one point, the Prestige representative was literally begging us to attend.

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Apr 10, 2025

"Exceptional"

10.0

Everything

Helpful?
A
Anna
Verified booking
partner
Standard Room
Stayed in Apr 9, 2025

"Good"

6.0

It was our third time and it seems like they are cutting back. The carpet in our room could use a shampoo but the room was always clean. A bit of confusion we were told the point system for filling your mini bar from Joe Merchant was gone. Just go in everyday and get 2 beers, 2 sodas and 2 snack. Half way though our stay the staff started telling us how many points we had left. Also the pools were very cloudy and not too pleasant looking. Mid week this was rectified. The buffet breakfast is pretty sad choice wise. The food in the trays was often cold. Meals at the Ala carted were often too salty. I was disappointed, this is one of out favourite resorts but I’m not sure I would return. The last straw was no late check out and no where to have a quick shower if you flight is later in the day.

Helpful?
C
Christine
Verified booking
partner
Standard Room
Stayed in Apr 9, 2025

"Exceptional"

10.0

This was our first time staying at an all-inclusive resort and we loved it! We will definitely be back!

Helpful?
M
Miguel
Verified booking
family
Standard Room
Stayed in Apr 7, 2025

"Exceptional"

10.0

It’s not overwhelming easy access to everything. Staff was amazing. It was my birthday and they made it that more special from the restaurants to the bartenders. Differently would recommend if you like calm and relaxing

Helpful?
S
Siyang
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

This property has a decent beach area, great smoothie and alcohol bars. Service in the beach hut was a little subpar, waited 2 hours for food to arrive.

Helpful?
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