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8.6 / 10 Guest Rating

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All - main view

About the Property

Escape to paradise at Margaritaville Island Reserve Riviera Cancún, where luxury and relaxation meet!

Spa Retreat
Relax in our full-service spa featuring rejuvenating massages, body treatments, and facials designed to pamper you from head to toe.

Diverse Dining Options
Savor international cuisine at The Beach House among our four dining establishments, or opt for 24-hour room service to enjoy delectable dishes in the comfort of your room.

Endless Recreation
Dive into fun with four outdoor swimming pools, three hot tubs, and an invigorating health club. With complimentary Wi-Fi and babysitting services, you can unwind knowing every detail is taken care of.

Book your unforgettable stay at Margaritaville Island Reserve Riviera Cancún today!

Facilities & Amenities

Full-service spa
Fitness facilities
Proposal/romance packages available
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite (PARADISE CHILL OUT ) - Photo 1
Suite (PARADISE CHILL OUT ) - Photo 2
Suite (PARADISE CHILL OUT ) - Photo 3
Suite (PARADISE CHILL OUT ) - Photo 4
1/4

Suite (PARADISE CHILL OUT )

1 King Bed624-sq-foot individually decorated room, furnished balcony/patio with ocean views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

58 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

PARADISE CHILL OUT SUITE

Non-refundable
All Inclusive
20% OFF$535.93

$428.74

Includes taxes & fees
Suite (Swim Up Paradise) - Photo 1
Suite (Swim Up Paradise) - Photo 2
Suite (Swim Up Paradise) - Photo 3
Suite (Swim Up Paradise) - Photo 4
1/4

Suite (Swim Up Paradise)

1 King Bed and 1 Double Sofa Bed463-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with pool viewsLayout - Bedroom, dining area, and sitting areaRelax - Swim-up room access; in-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Suite (swim Up Paradise)

Non-refundable
All Inclusive
20% OFF$492.33

$393.86

Includes taxes & fees
Junior Suite (Paradise) - Photo 1
Junior Suite (Paradise) - Photo 2
Junior Suite (Paradise) - Photo 3
Junior Suite (Paradise) - Photo 4
1/4

Junior Suite (Paradise)

2 Queen Beds463-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Junior Suite (paradise)

Non-refundable
All Inclusive
20% OFF$417.74

$334.19

Includes taxes & fees
Room, Ocean View (Paradise) - Photo 1
Room, Ocean View (Paradise) - Photo 2
Room, Ocean View (Paradise) - Photo 3
Room, Ocean View (Paradise) - Photo 4
1/4

Room, Ocean View (Paradise)

1 King Bed312-sq-foot individually decorated room, furnished balcony/patio with ocean views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Room, Ocean View (paradise)

Non-refundable
All Inclusive
20% OFF$363.28

$290.62

Includes taxes & fees
Paradise Suite - Photo 1
Paradise Suite - Photo 2
Paradise Suite - Photo 3
Paradise Suite - Photo 4
Paradise Suite - Photo 5
1/5

Paradise Suite

1 King Bed534-sq-foot individually decorated room, furnished balcony/patio with garden views Relax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Paradise Suite

Non-refundable
All Inclusive
20% OFF$386.97

$309.58

Includes taxes & fees
Room (Paradise) - Photo 1
Room (Paradise) - Photo 2
Room (Paradise) - Photo 3
Room (Paradise) - Photo 4
Room (Paradise) - Photo 5
1/5

Room (Paradise)

1 King Bed322.9-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with garden viewsRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with premium channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Free international calls, laptop-compatible safe, and laptop workspace; rollaway beds (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Room (paradise)

Non-refundable
All Inclusive
20% OFF$345.53

$276.42

Includes taxes & fees

Guest Reviews

8.6
Excellent173 verified reviews
AI Summary

Guests highly rate the beautiful resort with family-friendly amenities and frequently praise the great access to excursions and activities.

Categories

Cleanliness8.8
Service8.3
Location9.3
Room Quality9.0
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience9.1

Select topics to read reviews

C
Cristal
Verified booking
partner
Standard Room
Stayed in May 2, 2025

"Excellent"

8.0

Property was older but very nicely kept! Seaweed was awful and only removed the day we left. The breeze and location was perfect!

Helpful?
G
Garvin
Verified booking
Standard Room
Stayed in May 2, 2025

"Good"

6.0

This resort doesn’t offer buffet style they only offer it for breakfast and not a lot of options to choose from. Plus, they also water down all their drinks.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in May 1, 2025

"Excellent"

8.0

Resort overall was terrific, although I thought the food could be better. Service was impeccable. Did not leave the property as the resort is a bit of a distance from the main road, which was preferred.

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in May 1, 2025

"Excellent"

8.0

Property was really cute & quaint. There was too much seaweed in the water.

Helpful?
C
catherine
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2025

"Exceptional"

10.0

Food is amazing (taste and variety). My son and partner like the breakfast the most. The rooms and setting are gorgeous and clean. And the staff is absolutely adorable! Go for it!

Helpful?
K
Katelyn
Verified booking
partner
Standard Room
Stayed in Apr 30, 2025

"Good"

6.0

While the resort was very clean and the staff were friendly the food was unfortunately not great! The first night we enjoyed a buffet on the beach and my husband woke up with mild food poisoning, we figure it was from the shrimp as i dont eat seafood and i was fine. The food at the italian restaurant was the best but the pasta was overcooked. The food at the Latino restaurant was very bland and didn't come as advertised on the menu. The room service was horrible, our airplane food was of better quality. The drinks were good, however there wasnt a large margarita menu chalkboard like you see in the resort photos. The positives were that the resort is right on the beach and the cleanliness. We had a great view from our room but it wasn't anything fancy. Due to the fact that we love good food we wont be back.

Helpful?
L
Leah Jane
Verified booking
friends
Standard Room
Stayed in Apr 30, 2025

"Exceptional"

10.0

This was by far the best all-inclusive resort I’ve ever stayed at! The property itself is absolutely beautiful, with countless spots around the resort to sit back, relax, and take in the scenery. The food was amazing—Rita’s Tacos became our go-to for lunch every day, and the tacos were consistently excellent. In the evenings, we really enjoyed the à la carte restaurants for dinner, each offering a great atmosphere and delicious meals. One of our favorite places to unwind was The Compass Bar. It was the perfect spot for evening drinks, and Manuel was a true pro when it came to crafting cocktails—definitely a highlight of the trip. I also appreciated that there were plenty of activities available throughout the day, but there was never any pressure to join in. They didn’t interfere with the peaceful vibe of the resort, which was a big plus. The beach was stunning, and I loved the overall size of the resort. It felt safe, cozy, and never too crowded. There were plenty of pools and bars to choose from, so it was easy to find a spot that suited our mood. Although the resort is family-friendly, we came with a group of adults and stayed near the adults-only pool and spent most of our time there. It was quiet and relaxing, and we were never disturbed by kids. All in all, I would absolutely recommend this resort—and I already have! If you’re considering it, don’t hesitate. You won’t be disappointed.

Helpful?
C
Christi
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Excellent"

8.0

2nd visit at this property we love this property. Only disappoinment this year was the front desk welcome and ambassador staff. Actually rude when inquiring about assistance with needs after check in. In years past they were warm welcoming happy to have you at their property. Margaritas and flipflops to welcome smiling Happy staff, not this year unfortunately. We transfered from another property so did not arrive at a busy time they left out luggage at curb unattended we had to ask them to tend to. Our island ambassador was nice and efficient checking us in and assisting with any dinner reservations. All other staff servers and bartenders were wonderful!! Could not say enough great things about them. They made the week and carried out the “Jimmy Buffet Island Vive” Hoping the change in management over the last year doesnt impack anymore rudness. There is always something fun going on to participate in. Love the

Helpful?
J
Julia
Verified booking
partner
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

This was our second time staying at Margaritaville in Cancun and once again we absolutely loved it. The staff were all super friendly and helpful and made for an extremely enjoyable experience, and all the food/drinks were delicious. I was unable to drink alcohol and they went out of their way to make me delicious drinks nonetheless. We did notice that some areas of the property seemed a bit run down compared to 3 years ago (namely the signage at Rita’s for example), but all of the facilities, including the beach chairs, public areas, and our room were clean and comfortable.

Helpful?
H
Hamid
Verified booking
Standard Room
Stayed in Apr 24, 2025

"Excellent"

8.0

There are few things that make me consider other resorts for the next time, the food quality was good but you have to wait a long time to get your order, except the breakfast nothing is self service which is not good, you have to order from menu and wait, specially if it’s busy. It was very windy everyday all day long, it’s fine when it’s sunny otherwise might feel chilly when you get out of water before noon and afternoon.(we were there mid April) And at the time of check out they charge us $270 pesos extra for resort tax which it wasn’t mentioned when we booked it, it’s not much but I don’t like any hidden charges. Staff were nice and friendly also room service was good.

Helpful?