City Express by Marriott Louisville Southeast

Todo, el personal es muy servicial y el hotel muy limpio

Super nice

Easy access to eating and shopping places. Breakfast was Ok Bed was comfortable and room was clean. We would stay there again if traveling through.

Very clean. I was able to relax, which was the point.

Nothing on my radar.

Front desk girl was rude. Room was dirty she came looked at the room took pictures. She didn’t have anymore rooms available. I asked if someone could come in and clean the wall where someone threw food at it and the night stand she said she had no one we asked her if she could wipe it down she said it wasn’t her job. My wife asked if she could clean it she was told that she couldn’t allow that. We asked what we could do she said to go somewhere else and stay. We had 3 other rooms reserved she canceled all the rooms. The hotel across the parking lot got us all rooms and treated us really nice and the rooms were clean and they gave us a discount for all parties that came with us.

When I arrived at the location, the representative was dismissive and extremely rude. Uninterested in helping any of the guests after I traveled several hours and through 3 states to get to the hotel.

Nice

The property is in an a beautiful area, next to a TON of places to eat. They even let us check in early without additional cost. The pool was refreshing and heated.

Nothing, it was perfect for our needs.