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8.8 / 10 Guest Rating

Sunshine Mountain Lodge

1 Sunshine Access Road, Banff, ca

Sunshine Mountain Lodge - main view

About the Property

Luxurious Ski-In, Ski-Out Lodge at Sunshine Village Resort

Exquisite Dining Options: Indulge in culinary delights at our multiple restaurants, offering a diverse menu to satisfy your cravings after a day of skiing.

Relaxation and Recreation: Unwind in the outdoor hot pool or pamper yourself with spa services. Stay active in the on-site gym or enjoy the tranquility of the dry sauna.

Exciting Activities: From movie nights to snowshoe tours and tobogganing adventures, there's never a dull moment at our lodge.

Experience the ultimate mountain getaway at Sunshine Mountain Lodge. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note this proper is only accessible by a gondola. In the Winter months (November - May) must arrival to meet the gondola times: Monday - Thursday 8:00 - 17:00 Friday 8:00 - 22:00 Saturday and Sunday 8:00 - 17:00 Summer Months (June - September): 7 days/week 8:00 - 18:00 Shuttles offered after 18:00 until 23:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent1168 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service9.5
Location9.5
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.0
Overall Experience9.5

Select topics to read reviews

T
TammyusUS
Verified booking
couple
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0
Helpful?
S
SelixusUS
Verified booking
extended_group
Standard Room
Stayed in Sep 29, 2025

"not worth the price"

3.0

The hotel is set in a beautiful location, and after a few days in the wilderness, a shower felt nice. The staff did put in a good effort, and were pleasant to work with.

Unfortunately, the hotel missed the mark on quite a bit. I don't feel like the hotel was super upfront about the 25 minute gondola ride up to the facilities. Additionally, the second bed in a 2 bed room wasn't advertised as a murphy bed, which wasn't made upon arrival. Due to the gondola ride, it is a commitment to be up at the hotel, which would be fine if they served good food, which I mistakenly assumed would be the case given the price of the hotel. The food and dining experience was meh at best. We ordered glasses of red wine with dinner, and the server approaches with glasses of white wine. I told her that wasn't what we ordered, and she later returned to tell us they were out of what we ordered. So we ordered a bottle of red wine. Another server approached and told us the wine cellar hadn't been properly attended to so the wine was cold. He asked if we would like a bottle closer to room temperature. We responded affirmatively and he came back with (presumably) the same bottle of wine soaking wet, so we had to assume he soaked it in hot water. By the time we were finally served the red wine, we were already done with our appetizer, and partially through our main course. While we appreciate the effort, it didn't match the fine dining experience advertised by the hotel, especially given the limited options once you are up the gondola. The breakfast was also underwhelming, and the table next to us returned their entire order, so we weren't alone in finding the dining lacking. Our room was super hot and stuffy upon arrival. The front desk offered us another fan. Unfortunately, the only way to get the room comfortable was to open the door, and then a bunch of bugs flew in the room. There were designated smoking areas that weren't enforced, so cigarette smoke was blowing directly into our room. Additionally, our bags were not delivered to us in the promised window.

Helpful?
S
SofiaptPT
Verified booking
family_with_children
Standard Room
Stayed in Sep 28, 2025

"Ficar no meio da natureza e com pessoas muito simpáticas."

10.0

Da localização.

Nada em especial.

Helpful?
J
Joseph
Verified booking
partner
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

Beautiful location at the top of a gondola run. You will park at the base of the mountain and then use a gondola (included in your stay) to get to the hotel.

Helpful?
J
JasmineDGusUS
Verified booking
couple
Standard Room
Stayed in Sep 20, 2025

"We miss sunshine mountain!"

10.0

We stayed here on our honeymoon and it was a perfect, cozy getaway. It was nice to be able to get away from the crowds and there were some beautiful hikes right outside the hotel which was a highlight of our trip. The gondola felt adventurous and easily accessible and the staff was also very friendly! We would stay here again.

The plus of the gondola was the feeling like you were closer to nature during the stay so it was perfect for the first few nights of our honeymoon. The downside was that it was more of a commitment to stay at the hotel once you were up there. However the shuttle after 6 was also very accessible so it wasn't a huge deal.

Helpful?
K
Kim nlNL
Verified booking
family_with_children
Standard Room
Stayed in Sep 20, 2025

"Excellent"

8.0
Helpful?
A
AdamusUS
Verified booking
couple
Standard Room
Stayed in Sep 20, 2025

"Excellent"

8.0
Helpful?
J
Josep ManelesES
Verified booking
family_with_children
Standard Room
Stayed in Sep 20, 2025

"Molt bé."

10.0

Tot. Ubicació, personal, activitats, paisatges...

La mida de l'habitació, per a 3 persones quedava petita.

Helpful?
S
SallyauAU
Verified booking
couple
Standard Room
Stayed in Sep 19, 2025

"Great mountain stay"

7.0

Quiet time from 10pm to 7am. Smores

It was expensive for a basic room with no fridge

Helpful?
B
Barbara
Verified booking
partner
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

The gondola and chair lift experiences, and huge hot tub were unique and added a lot to the enjoyment of our stay.

Helpful?