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8.1 / 10 Guest Rating

Charles Hope Staines Centre

50-54 High Street Brixham Court, Staines, gb

Charles Hope Staines Centre - main view

About the Property

Luxurious Accommodation with Modern Amenities

Convenient Location near Major Attractions

Personalized Service and Comfortable Stay

Experience a luxurious stay at Staines City Centre by Charles Hope, offering modern amenities like air-conditioned rooms, free WiFi, and well-equipped kitchens. Situated near Windsor Castle and Thorpe Park, our property provides convenience and comfort. Enjoy personalized services such as allergy-free units, a paid airport shuttle, and streaming services on flat-screen TVs. With private terraces and entrances, along with proximity to Legoland Windsor and Hampton Court Palace, our hotel ensures a memorable stay. Book now for a relaxing and enjoyable experience at Staines City Centre.

Facilities & Amenities

Non-smoking rooms
Terrace
Pets allowed
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Note : Guest living within a 15 miles radius of the property will be required to pay a refundable security deposit of £500. All guests must undergo an ID verification process and completion of our security deposit invoice. Guests are required to upload ID for all guests via a secure platform after booking. Please be advised that until these procedures are completed, we are unable to provide check-in information.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One Bedroom Apartment - Balcony - Photo 1
One Bedroom Apartment - Balcony - Photo 2
One Bedroom Apartment - Balcony - Photo 3
One Bedroom Apartment - Balcony - Photo 4
One Bedroom Apartment - Balcony - Photo 5
One Bedroom Apartment - Balcony - Photo 6
One Bedroom Apartment - Balcony - Photo 7
One Bedroom Apartment - Balcony - Photo 8
One Bedroom Apartment - Balcony - Photo 9
One Bedroom Apartment - Balcony - Photo 10
One Bedroom Apartment - Balcony - Photo 11
One Bedroom Apartment - Balcony - Photo 12
One Bedroom Apartment - Balcony - Photo 13
One Bedroom Apartment - Balcony - Photo 14
One Bedroom Apartment - Balcony - Photo 15
One Bedroom Apartment - Balcony - Photo 16
One Bedroom Apartment - Balcony - Photo 17
One Bedroom Apartment - Balcony - Photo 18
One Bedroom Apartment - Balcony - Photo 19
One Bedroom Apartment - Balcony - Photo 20
One Bedroom Apartment - Balcony - Photo 21
One Bedroom Apartment - Balcony - Photo 22
1/22

One Bedroom Apartment - Balcony

Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, a private entrance, a terrace with city views as well as a private bathroom boasting a bath.

60 sqm
Sleeps 2
Amenities
Coffee/tea makerShowerTVHair dryerRefrigeratorDesk

One Bedroom Apartment - Balcony

Non-refundable
Room Only
20% OFF$172.85

$138.28

Includes taxes & fees
Two Bedroom Apartment - Balcony - Photo 1
Two Bedroom Apartment - Balcony - Photo 2
Two Bedroom Apartment - Balcony - Photo 3
Two Bedroom Apartment - Balcony - Photo 4
Two Bedroom Apartment - Balcony - Photo 5
1/5

Two Bedroom Apartment - Balcony

The apartment's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious apartment.

78 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
ShowerAir conditioningHair dryerDeskSeating AreaFan

2 Bedroom Apartment, Balcony

Non-refundable
Room Only
20% OFF$199.58

$159.66

Includes taxes & fees

Guest Reviews

8.1
Excellent310 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the location.

Categories

Cleanliness7.4
Service8.7
Location8.9
Room Quality7.4
Amenities7.9
Value for Money8.3
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

R
RutagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Spacious but you may never find it or enter it"

6.0

The apartment is very spacious, it was clean, had a balcony, very good location

The check in instructions to get into the apartment are some of the worst instructors I have ever seen, there is no staff in the building, so you may be left outside if you check in after midnight, you may not even find where the entrance starts, it's not mentioned that you need to go around and around into some dodgy parking lot to enter. Once you close the windows in the apartment , the smell the next day is quite awful, it pretty much stinks.

Helpful?
R
RhysgbGB
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
D
DanielauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0
Helpful?
L
LindagbGB
Verified booking
extended_group
Standard Room
Stayed in May 28, 2026

"Apart from the 2hrs wasted trying to gain access into the property it wasn’t a bad place to stay."

7.0

The property was very clean but lacked cleaning materials like a sweeping brush and dust pan, and some work top detergent.

It was virtually impossible to get into the building. Directions to entry wasn’t very clear, thankfully a person that lives in the building let us in .

Helpful?
E
ElaineauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Very Good"

7.0

Good location . Lots of nice things to see. Close to the train and bus.

Very hard to find. Its rear of the address given Checking in was a nightmare. There was no key to turn and the code opened the wrong apartment. Tried to call for assistance several times but no answer. I ended up finding the cleaners key to get in after about an hour. Be prepared for stairs, stairs and more stairs. I wasn't.

Helpful?
C
CraiggbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0
Helpful?
J
JeffgbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Excellent"

8.0
Helpful?
C
ChelseagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Disappointed"

3.0

The apartment was gorgeous very clean and spacious.

The key code was not given to us and we waited 2 hours for the number.Could not work the TV and cooker hob not able to get it to work.No hand rails in the bath room or slip mat in the bath as I slipped over in the bath trying to get out.Forgot the key and there was no spare anywhere waited 3 hours for someone to eventually find one to let us in to the room.So very disappointed with the the problems we had.

Helpful?
L
LeroybmBM
Verified booking
couple
Standard Room
Stayed in Apr 15, 2026

"Not the best start, but it was very clean, convenient and spacious with all the amenities."

8.0

Even though I paid prior to the check in date, I never received an additional email to confirm identity ie upload passport/ drivers lic and confirm address. We arrived and ended up confused and frustrated on how to access the room. We did not have access to a uk phone line so we had to turn on our data, which has high cost associated in order to speak to someone. We did get someone and when we asked for keys to access, they said that we hadn't completed the verification process even though full payment was made. We never received an email prior, but of course I had to leave my data on to receive the verification email. I eventually found out that there was wifi close to some of the stores so we had to walk there with our suitcases and after traveling 8hrs. The verification process was tedious as the wifi wasn't strong so it kept saying we have to do it again, especially the face recognition and address verification. After that was processed, I was told that I had to pay a deposit. Because i needed data for the verification process from my bank, I had to turn this back on to revieve the code to approve payment. 2 hrs later we are still standing outside waiting for confirmation that all was sorted and instruction to enter, but nope, I had to go into wifi again, reach a family member that lives out here, call them over whatsapp and have them call the number in the email to query next steps. At that time I was sent the access code. That was the only frustrating part of my stay.

Helpful?
M
MichelleieIE
Verified booking
family_with_children
Standard Room
Stayed in Apr 12, 2026

"Excellent"

8.0

Loved the whole property however it was up 5/6 flights of stairs and my mam isn’t great on her feet so that was a negative, but overall very good

Loved the whole property however it was up 5/6 flights of stairs and my mam isn’t great on her feet so that was a negative, but overall very good

Helpful?