Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

1 100% all inclusive ( meal and drink) I went to few all inclusive resorts in the past This hotel offers everything included and foods quality was very good. We ate almost all the restaurant except 2 Most is restaurants are NOT buffet which I love and 1 buffet restaurant was very good quality as well. I don’t drink at all however someone loved to drinks will be excellent deal 24/7 there is always something to eat and drink We really enjoyed this all inclusive service 2 swim up pool and jetted bath I love swim up room and jetted tub It is quieter side of the hotel feels more private 3 locations Hotel is center of Playa del Carmen. It’s easy to access to town and beach Also, close to ferry terminal to Cozumel 4 Spa facility ( extra fee) Has steam and dry sauna and jetted Pool 5 entertainment I enjoyed hotel entertainment for every nights Over all I will recommend this hotel

1 Hotel beach had so much seaweeds and did not removed it for when we checked inn Smell of old wet seaweeds was overwhelming and that was very distracting for 2 days until removed I understand this is seaweed season however not removing those for right away for 5 starts hotel is very disappointing 2 shower head was dirty Hotel staff were taking care of it when I addressed this issued 3 Bathroom sensors light is automatic only Can’t turn off until sensor is time up ( few minutes) It wakes me up every times my partner went to bathroom for middle of nights 4 Spa treatments We had body massage and facial Facial treatment techniques needs to be improved

Chambre spacieuse All Inclusive de qualité

Beaucoup de possibilités en supplément comme alcool internationaux, Bed sur la plage qui ne sont pas inclus (contrairement aux transats), spa cher. La mer était remplie d'algues sargasses lors de notre passage, malheureusement l'établissement ne peux pas faire grand chose contre cela mais à signaler quand même pour ceux qui ne jurent que par la plage

The pool, food options, activities. Easy for a big group.

Bed mattress was old, sheets were old, for an only adults they would close everything at midnight. Pool could be cleaned more.

Vriendelijk en behulpzaamheid van het personeel

Dat het niet 5+ waardig is , sterke dranken zijn net niet merken ,allemaal in dezelfde glazen , bier, cocktails , fris Geen tussendoortjes bij het zwembad , absurde prijzen om een cabana te huren

Calidad y variedad en alimentos muy buena, el servicio tambien es bueno Un poco mejor de informacion y orientacion para llegar a los restaurantes

la calidad en las bebidas y el alcohol es muy baja en sus marcas genericas, subanle un poco a las marcas mas conocidas, se entiende el costo adicional en marcas premium pero lo basico esta muuuy basico

24 hour room service /main pool was great. The resort is in the best location, only a 1 minute walk to the main strip (5th Avenue). Staff & bar tenders were really friendly and were always there to help.

The beach was very small. Cabana rental was a bit too expensive

Light and casual, location is amazing. A lot of fun activities

The stuff was a bit too much