Casa Laguna Hotel & Spa

Old world charm, thoughtful staff, comfortable rooms with the little extras, comfy bedding, lovely pool area, delicious fresh and complimentary breakfast...and views of the ocean from many rooms. I have stayed here 5x and will continue to come back.

One of the best boutique hotels of the world! Staff was nothing but accommodating and helpful and polite; suites are spacious and quiet and fully stocked with extras, breakfast included (you pay a resort fee) but you can order as much as you want; pool is lovely...has all the charm!

We were very pleased with Casa Laguna in all respects. Beautiful setting, and very friendly staff. Super location as well.

Very nice.

The bed was too soft and made for a challenging sleep. The staff was pleasant and friendly. The grounds are beautiful. Unfortunately the guests were not of top quality. When they were finished with their stay at the pool they didn’t pickup their towels which was a turn-off for those of us coming to spend time pool side and the staff wasn’t there to clean up.

Casa Laguna is a wonderful retreat. It was actually recommended by ChatGPT and we thoroughly enjoyed our stay. The staff was accommodating and the environment was so relaxing! We had an incredible view of the Pacific Coast Highway and Pacific Ocean beyond that. The spa was wonderful. We had a couples massage while we stayed. It was so relaxing. The staff was professional and we felt so relaxed when we had a private couples soak overlooking the Pacific Ocean.

Great place to stay and we will be back. We a

The property and gardens are very beautiful. The rooms are small and the photos are misleading. The location is on the highway opposite side to the beach with constant traffic noise and a challenging walk to the beach and a long walk to the downtown area. The hospitality and the experience was unfortunately disappointing. The breakfast service was great but the rest lacking and a bit chaotic -some of the staff are poorly trained and they let you know they prefer you book directly with them - if you booked on-line you are treated quite differently. The front desk service was average. Jordan Holland the General Manager finally sorted out an issue to do with my booking after being given the wrong information however in the process made me feel like I was the problem. He also promised a refund and issued a refund receipt on a mini bar charge that was from the previous guest or house staff but that still hasn’t been received - hospitality is all about - guests' experience…my experience was very disappointing!

Casa Laguna Hotel and Spa was perfect. I took my wife there for her birthday. She continuously complemented the classic charm and overall ambiance. She also raved about the superior staff and spa services.