Hotel Lumière an der Messe

The only positive about this hotel The staff were helpful and friendly The rooms were clean and nice The surrounding area was not safe And the parking was very limited

Nice Place , Great for the Price but close to Hbf ( Shady Characters all over)

The staff was pleasent over all. The problem with this hotel is we book the room for 3 people, and were taken back when we entered the room to find the toilet was behind closed door but the rest of the bathroom(sink and shower) is all glass so absolutely no privacy. It is ok if you are a couple but if you have someone else with you or kids it is unacceptable. In our booking with them they k ew there was3 guests, but only received 2 sets of towels, 2 glasses and mugs, not very professional, then to make matters worse our private patio, has cigarette but on the floor, and table. If you are looking for a hotel, look some else.

The room is spacious and mostly clean except I found some old blood stain on bedsheet when I woke up in the morning. And I reported it to hotel staffer, he came to my room and saw it himself and that night we got a clean sheet. However we also told them two lamps in our room were broken, they promised to fix them the second day, but two broken lamps remained unfixed when we checked out.

Helpful staff, only a few mins walk from Frankfurt main train station, recommend

Excellent stay. Friendly service.

I stayed in a room underground with a terrace; someone threw a diaper onto it. It is terrible.

I loved Shapti (sp) he was kind and professional at all times. Anna my housekeeper did an outstanding job. Every day it felt like it was my first day in the room. Bed was made.up very nicely. Sheets extremely clean! Very close to the Frankfurt Main Train Station! I took a day trip to Vienna Austria from this station. It also is a stop for the Hop on/Off tour bus.

The hotel was very nice. The Thai restaurant in the lobby was very good. The vagrants outside didnt bother me too much since the whole area is filled with these unfortunate souls . Check in was easily done in person by the friendly desk agent. I would ask that guests are insruced how to utilize thier room key to activate the power outlets and some of the lighting in the room....I had to charge my phone in the hallway amd the housekeeper showed me the operation....simple but if you dont know you dont know! Very nice hotel...I would stay there again in the future.

Very dirty rooms, the only thing clean are the sheets. It seems as if they do not clean any upholstery as there were brown and white stains all over the curtains, floors, and bed frames. Bathroom smelled of urine, and you could see greasy hand prints all over the furniture. The fridge did not work at all, AC was very poor. Extremely loud outside the window due to the train and traffic. Its also a very unsafe feeling area if you are a female by yourself. The employees were nice, but that was the only redeeming quality. They majorly need to improve their room service standards. It was also advertised that there were laundry services for guests on site, but that is incorrect. I wont be booking this hotel again.