Best Western Plus Waterloo & Cedar Falls

Very comfy and clean. Excellent breakfast options.

Very nice hotel. Clean rooms and easy parking garage

I was shocked at great price for the prime location downtown attached to the convention center. Downtown was surprisingly clean and safe even when we arrived at 11 pm on a Saturday night. Good job!

First of all when I made the reservation I was paying $300 for a 2 night stay, just by chance I looked closer to my trip and discovered a lower price so I canceled the first reservation and made a new one for a lesser price. When I arrived at the hotel the guy couldn’t find my reservation so I had to give him the information on my phone. He finally found it. We were given a room on the 5th floor. The hotel didn’t seem very crowded. As we were getting ready to go to our family event I wanted some ice for my water. But due to the ice machine being out of order on our floor I had to go down 2 floors to get ice.. which is not a deal breaker, but a slight inconvenience. My big issue came both mornings of my stay at 7am. The family right next to me was extremely loud, kids running and jumping around, crying and yelling. I wasn’t sure if the noise was above me or next to us. But as the morning progressed they became louder. Needless to say after arriving late back to hotel the night before and being in town away from my work I really was excited to sleep in and relax. That didn’t happen. And I guess my biggest issue is this. For a hotel that has 10 floors of room, and only being 1/2 full. (Which I asked the lady at checkout-who by the way didn’t even ask how my stay was—another disappointment) WHY WOULD YOU PUT PEOPLE SO CLOSE TOGETHER?? Space it out. We had trouble the last time we stayed and wanted to give it a try again because it’s close to family, but not again.

Front desk women working night shift always on our case. Incorrectly assuming people we're staying in the room even though they were just hanging out in our room. Seemed like they didn't want to work there, getting mad that we were leaving the hotel room after they had just mopped the floor. I suggest they work on their customer service.

Breakfast was very tasty; room was nice, clean, and quiet; pet friendly was key and my girlfriend loved the pool. Thanks!!

Great place

Great stop

Loved this place! This was a great find. Will definitely stay or recommend. Awesome location and good breakfast with 24 hour coffee service. Rooms were great with full kitchen overlooking the river. Stayed for 10 days and loved it.